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Current File : /var/www/projetos/suporte.iigd.com.br.old/templates/components/itilobject/service_levels.html.twig

{#
 # ---------------------------------------------------------------------
 #
 # GLPI - Gestionnaire Libre de Parc Informatique
 #
 # http://glpi-project.org
 #
 # @copyright 2015-2022 Teclib' and contributors.
 # @copyright 2003-2014 by the INDEPNET Development Team.
 # @licence   https://www.gnu.org/licenses/gpl-3.0.html
 #
 # ---------------------------------------------------------------------
 #
 # LICENSE
 #
 # This file is part of GLPI.
 #
 # This program is free software: you can redistribute it and/or modify
 # it under the terms of the GNU General Public License as published by
 # the Free Software Foundation, either version 3 of the License, or
 # (at your option) any later version.
 #
 # This program is distributed in the hope that it will be useful,
 # but WITHOUT ANY WARRANTY; without even the implied warranty of
 # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 # GNU General Public License for more details.
 #
 # You should have received a copy of the GNU General Public License
 # along with this program.  If not, see <https://www.gnu.org/licenses/>.
 #
 # ---------------------------------------------------------------------
 #}

{% import 'components/form/fields_macros.html.twig' as fields %}
{% import 'components/form/modals_macros.html.twig' as modals %}

{% set la_fields = [] %}

{% set la_fields = la_fields|merge([
   {
      'la': sla,
      'type_str': 'sla',
      'type': constant('SLM::TTO'),
      'datefieldname': 'time_to_own',
      'lafieldname': 'slas_id_tto',
      'label': __('TTO'),
      'helper': __('Time to own'),
   }, {
      'la': sla,
      'type_str': 'sla',
      'type': constant('SLM::TTR'),
      'datefieldname': 'time_to_resolve',
      'lafieldname': 'slas_id_ttr',
      'label': __('TTR'),
      'helper': __('Time to resolve'),
   }
]) %}

{% set la_fields = la_fields|merge([
   {
      'la': ola,
      'type_str': 'ola',
      'type': constant('SLM::TTO'),
      'datefieldname': 'internal_time_to_own',
      'lafieldname': 'olas_id_tto',
      'label': __('Internal TTO'),
      'helper': __('Internal Time to own'),
   }, {
      'la': ola,
      'type_str': 'ola',
      'type': constant('SLM::TTR'),
      'datefieldname': 'internal_time_to_resolve',
      'lafieldname': 'olas_id_ttr',
      'label': __('Internal TTR'),
      'helper': __('Internal Time to resolve'),
   }
]) %}


{% for la_field in la_fields %}
   {% set rand = random() %}
   {% set date_displayed = field_options.fields_template is not defined or not field_options.fields_template.isHiddenField(la_field.datefieldname) %}
   {% set la_displayed = field_options.fields_template is not defined or not field_options.fields_template.isHiddenField(la_field.lafieldname) %}

   {% if date_displayed or la_displayed %}
      {% set la_html %}
         {% if la_field.la.getDataForTicket(item.fields['id'], la_field.type) %}
            {% if date_displayed %}
               <span class="text-muted">
                  {{ item.fields[la_field.datefieldname]|formatted_datetime }}
               </span>
            {% endif %}

            {% if la_displayed %}
               <span class="level_name badge itil-badge bg-secondary ms-1 flex-column flex-sm-row">
                  <span class="d-flex align-items-center">
                     <i class="fas fa-stopwatch slt me-1"></i>
                     <span class="text-truncate"
                           title="{{ get_item_comment(la_field.la.getType(), item.fields[la_field.lafieldname]) }}"
                           data-bs-toggle="tooltip" data-bs-placement="top">
                        {{ get_item_name(la_field.la.getType(), item.fields[la_field.lafieldname]) }}
                     </span>

                     {% if canupdate %}
                        <i class="ti ti-x ms-1" role="button"
                           onclick="delete_date_{{ rand }}(event)"
                           title="{{ _x('button', 'Delete permanently') }}"
                           data-bs-toggle="tooltip" data-bs-placement="top"></i>
                     {% endif %}
                  </span>

                  {% set nextaction = la_field.la.getNextActionForTicket(item, la_field.type) %}
                  {% set level  = la_field.la.getLevelFromAction(nextaction) %}
                  {% if level != false %}
                     <span class="badge bg-info ms-0 ms-sm-1">
                        <i class="fas fa-clock me-1"
                           title="{{ __('Next escalation: %s')|format(nextaction.fields['date']|formatted_datetime) }}"
                           data-bs-toggle="tooltip" data-bs-placement="top"></i>
                        <span title="{{ __('%1$s: %2$s')|format(_n('Escalation level', 'Escalation levels', 1), get_item_name(level)) }}"
                              data-bs-toggle="tooltip" data-bs-placement="top">
                           {{ get_item_name(level) }}
                        </span>
                     </span>
                  {% endif %}
               </span>
               <script type="text/javascript">
                  function delete_date_{{ rand }}(e) {
                     e.preventDefault();

                     var delete_date = 0;
                     if (confirm('{{ __('Also delete date?') }}')) {
                        delete_date = 1;
                     }

                     submitGetLink('{{ item.getFormURL() }}', {
                        '{{ la_field.type_str }}_delete': 1,
                        'id': {{ item.fields['id'] }},
                        'type': {{ la_field.type }},
                        '_glpi_csrf_token': '{{ csrf_token() }}',
                        '_glpi_simple_form': 1,
                        'delete_date': delete_date
                     });
                  }
               </script>
            {% endif %}
         {% else %}
            <div class="d-flex align-items-center flex-wrap">
               {% set assign_la_id = 'assign_la_' ~ rand %}

               {% if date_displayed %}
                  <div class="la_datefield">
                     {{ fields.datetimeField(
                        la_field.datefieldname,
                        item.fields[la_field.datefieldname],
                        '',
                        {
                           'include_field': false,
                           'id': 'date_' ~ assign_la_id,
                           'disabled': (not canupdate),
                        }
                     ) }}
                  </div>
               {% endif %}

               {% if la_displayed %}
                  <div class="{{ item.isNewItem ? '' : 'collapsed' }} w-100 mt-1" id="dropdown_{{ assign_la_id }}">
                     {{ fields.dropdownField(
                        la_field.la.getType(),
                        la_field.lafieldname,
                        item.fields[la_field.lafieldname],
                        '',
                        {
                           'include_field': false,
                           'entity': item.fields['entities_id'],
                           'condition': {'type': la_field.type},
                           'disabled': (not canupdate),
                           'add_field_class': (is_expanded ? 'col-sm-6' : ''),
                        }
                     ) }}
                  </div>

                  {% if canupdate %}
                     <button class="btn btn-sm btn-ghost-secondary ms-1" type="button"
                           id="button_{{ assign_la_id }}"
                           data-bs-toggle="modal" data-bs-target="#{{ assign_la_id }}"
                           aria-expanded="false" aria-controls="{{ assign_la_id }}">
                        <i class="fas fa-stopwatch slt pointer"
                           title="{{ __('Assign a SLA') }}"
                           data-bs-toggle="tooltip" data-bs-placement="top"></i>
                     </button>

                     {{ modals.confirm(
                        __('Warning'),
                        la_field.la.getAddConfirmation()|join('<br />'),
                        {
                           'id': assign_la_id,
                           'confirm_label': '<i class="fas fa-stopwatch me-1"></i>' ~ __('Assign'),
                           'confirm_event': 'toggleAssignLA_' ~ rand ~ '()',
                        }
                     ) }}

                     <script type="text/javascript">
                        function toggleAssignLA_{{ rand }}() {
                           // hide button clicked
                           $("#button_{{ assign_la_id }}").hide();

                           // hide date field
                           $("#date_{{ assign_la_id }}").closest('.la_datefield').hide();

                           // show level agreement dropdown
                           var myCollapse = new bootstrap.Collapse(document.getElementById('dropdown_{{ assign_la_id }}'));
                           myCollapse.show();
                        }
                     </script>
                  {% endif %}
               {% endif %}
            </div>
         {% endif %}
      {% endset %}
      {{ fields.field(
         la_field.lafieldname,
         la_html,
         la_field.label,
         {
            helper: la_field.helper,
            mb: 'mb-2',
            label_class: 'col-auto',
            full_width: true,
            is_horizontal: false,
            add_field_class: (is_expanded ? 'col-sm-6' : ''),
         }
      ) }}
   {% endif %}
{% endfor %}

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