Current File : /var/www/projetos/suporte.iigd.com.br.old/front/tracking.injector.php
<?php
/**
* ---------------------------------------------------------------------
*
* GLPI - Gestionnaire Libre de Parc Informatique
*
* http://glpi-project.org
*
* @copyright 2015-2022 Teclib' and contributors.
* @copyright 2003-2014 by the INDEPNET Development Team.
* @licence https://www.gnu.org/licenses/gpl-3.0.html
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* ---------------------------------------------------------------------
*/
include('../inc/includes.php');
if (
empty($_POST["_type"])
|| ($_POST["_type"] != "Helpdesk")
|| !$CFG_GLPI["use_anonymous_helpdesk"]
) {
Session::checkRight("ticket", CREATE);
}
$track = new Ticket();
// Security check
if (empty($_POST) || (count($_POST) == 0)) {
Html::redirect($CFG_GLPI["root_doc"] . "/front/helpdesk.public.php");
}
if (isset($_POST["_type"]) && ($_POST["_type"] == "Helpdesk")) {
Html::nullHeader(Ticket::getTypeName(Session::getPluralNumber()));
} else if ($_POST["_from_helpdesk"]) {
Html::helpHeader(__('Simplified interface'));
} else {
Html::header(__('Simplified interface'), '', $_SESSION["glpiname"], "helpdesk", "tracking");
}
if (isset($_POST['_actors']) && is_string($_POST['_actors'])) {
try {
$_POST['_actors'] = json_decode($_UPOST['_actors'], true, 512, JSON_THROW_ON_ERROR);
} catch (\JsonException $e) {
$_POST['_actors'] = [];
}
}
if (isset($_POST['add'])) {
if (!$CFG_GLPI["use_anonymous_helpdesk"]) {
$track->check(-1, CREATE, $_POST);
} else {
$track->getEmpty();
}
$_POST['check_delegatee'] = true;
if (isset($_UPOST['_actors'])) {
$_POST['_actors'] = json_decode($_UPOST['_actors'], true);
// with self-service, we only have observers
unset($_POST['_actors']['requester'], $_POST['_actors']['assign']);
}
if ($track->add($_POST)) {
if ($_SESSION['glpibackcreated']) {
Html::redirect($track->getLinkURL());
}
if (isset($_POST["_type"]) && ($_POST["_type"] == "Helpdesk")) {
echo "<div class='center spaced'>" .
__('Your ticket has been registered, its treatment is in progress.');
Html::displayBackLink();
echo "</div>";
} else {
echo "<div class='center b spaced'>";
echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/ok.png' alt='" . __s('OK') . "'>";
Session::addMessageAfterRedirect(__('Thank you for using our automatic helpdesk system.'));
Html::displayMessageAfterRedirect();
echo "</div>";
}
} else {
Html::back();
}
Html::nullFooter();
} else { // reload display form
$track->showFormHelpdesk(Session::getLoginUserID());
Html::helpFooter();
}
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