Current File : /var/www/projetos/suporte.iigd.com.br.old/front/itilsolution.form.php
<?php
/**
* ---------------------------------------------------------------------
*
* GLPI - Gestionnaire Libre de Parc Informatique
*
* http://glpi-project.org
*
* @copyright 2015-2022 Teclib' and contributors.
* @copyright 2003-2014 by the INDEPNET Development Team.
* @licence https://www.gnu.org/licenses/gpl-3.0.html
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* ---------------------------------------------------------------------
*/
use Glpi\Event;
include('../inc/includes.php');
Session::checkLoginUser();
$solution = new ITILSolution();
$track = new $_POST['itemtype']();
$track->getFromDB($_POST['items_id']);
$redirect = null;
$handled = false;
if (isset($_POST["add"])) {
$solution->check(-1, CREATE, $_POST);
if (!$track->canSolve()) {
Session::addMessageAfterRedirect(
__('You cannot solve this item!'),
false,
ERROR
);
Html::back();
}
if ($solution->add($_POST)) {
if ($_SESSION['glpibackcreated']) {
$redirect = $track->getLinkURL();
}
$handled = true;
}
} else if (isset($_POST['update'])) {
$solution->getFromDB($_POST['id']);
$solution->check($_POST['id'], UPDATE);
$solution->update($_POST);
$handled = true;
$redirect = $track->getLinkURL();
Event::log(
$_POST["id"],
"solution",
4,
"tracking",
//TRANS: %s is the user login
sprintf(__('%s updates an item'), $_SESSION["glpiname"])
);
}
if ($handled) {
if (isset($_POST['kb_linked_id']) && (int) $_POST['kb_linked_id'] > 0) {
//if solution should be linked to selected KB entry
$params = [
'knowbaseitems_id' => $_POST['kb_linked_id'],
'itemtype' => $track->getType(),
'items_id' => $track->getID()
];
$existing = $DB->request(
'glpi_knowbaseitems_items',
$params
);
if ($existing->numrows() == 0) {
$kb_item_item = new KnowbaseItem_Item();
$kb_item_item->add($params);
}
}
if ($track->can($_POST["items_id"], READ)) {
$toadd = '';
// Copy solution to KB redirect to KB
if (isset($_POST['_sol_to_kb']) && $_POST['_sol_to_kb']) {
$toadd = "&_sol_to_kb=1";
}
$redirect = $track->getLinkURL() . $toadd;
} else {
Session::addMessageAfterRedirect(
__('You have been redirected because you no longer have access to this ticket'),
true,
ERROR
);
$redirect = $track->getSearchURL();
}
}
if (null == $redirect) {
Html::back();
} else {
Html::redirect($redirect);
}
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