Current File : /var/www/projetos/suporte.iigd.com.br/src/SLA.php
<?php
/**
* ---------------------------------------------------------------------
*
* GLPI - Gestionnaire Libre de Parc Informatique
*
* http://glpi-project.org
*
* @copyright 2015-2024 Teclib' and contributors.
* @copyright 2003-2014 by the INDEPNET Development Team.
* @licence https://www.gnu.org/licenses/gpl-3.0.html
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* ---------------------------------------------------------------------
*/
/**
* @since 9.2
*/
/**
* SLA Class
**/
class SLA extends LevelAgreement
{
protected static $prefix = 'sla';
protected static $prefixticket = '';
protected static $levelclass = 'SlaLevel';
protected static $levelticketclass = 'SlaLevel_Ticket';
protected static $forward_entity_to = ['SlaLevel'];
public static function getTypeName($nb = 0)
{
// Acronymous, no plural
return __('SLA');
}
public function showFormWarning()
{
}
public function getAddConfirmation()
{
return [__("The assignment of a SLA to a ticket causes the recalculation of the date."),
__("Escalations defined in the SLA will be triggered under this new date.")
];
}
}
Mini Shell