%PDF-
%PDF-
Mini Shell
Mini Shell
<?php
/**
* ---------------------------------------------------------------------
*
* GLPI - Gestionnaire Libre de Parc Informatique
*
* http://glpi-project.org
*
* @copyright 2015-2024 Teclib' and contributors.
* @copyright 2003-2014 by the INDEPNET Development Team.
* @licence https://www.gnu.org/licenses/gpl-3.0.html
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* ---------------------------------------------------------------------
*/
/**
* ITILCategory class
**/
class ITILCategory extends CommonTreeDropdown
{
// From CommonDBTM
public $dohistory = true;
public $can_be_translated = true;
public static $rightname = 'itilcategory';
public function getAdditionalFields()
{
$tab = [
[
'name' => $this->getForeignKeyField(),
'label' => __('As child of'),
'type' => 'parent',
'list' => false,
],
[
'name' => 'users_id',
'label' => __('Technician in charge'),
'type' => 'UserDropdown',
'right' => 'own_ticket',
'list' => true,
],
[
'name' => 'groups_id',
'label' => __('Group in charge'),
'type' => 'dropdownValue',
'condition' => ['is_assign' => 1],
'list' => true,
],
[
'name' => 'knowbaseitemcategories_id',
'label' => __('Knowledge base'),
'type' => 'dropdownValue',
'list' => true,
],
[
'name' => 'code',
'label' => __('Code representing the ticket category'),
'type' => 'text',
'list' => false,
],
[
'name' => 'is_helpdeskvisible',
'label' => __('Visible in the simplified interface'),
'type' => 'bool',
'list' => true,
],
[
'name' => 'is_incident',
'label' => __('Visible for an incident'),
'type' => 'bool',
'list' => true,
],
[
'name' => 'is_request',
'label' => __('Visible for a request'),
'type' => 'bool',
'list' => true,
],
];
$show_for_problem = Session::haveRightsOr('problem', [CREATE, UPDATE, DELETE, Problem::READALL, Problem::READMY]);
if ($show_for_problem) {
$tab[] = [
'name' => 'is_problem',
'label' => __('Visible for a problem'),
'type' => 'bool',
'list' => true,
];
}
$tab = array_merge(
$tab,
[
[
'name' => 'is_change',
'label' => __('Visible for a change'),
'type' => 'bool',
'list' => true,
],
[
'name' => 'tickettemplates_id_demand',
'label' => __('Template for a request'),
'type' => 'dropdownValue',
'list' => true,
],
[
'name' => 'tickettemplates_id_incident',
'label' => __('Template for an incident'),
'type' => 'dropdownValue',
'list' => true,
],
[
'name' => 'changetemplates_id',
'label' => __('Template for a change'),
'type' => 'dropdownValue',
'list' => true,
],
[
'name' => 'problemtemplates_id',
'label' => __('Template for a problem'),
'type' => 'dropdownValue',
'list' => true,
],
]
);
return $tab;
}
public function rawSearchOptions()
{
$tab = parent::rawSearchOptions();
$tab[] = [
'id' => '70',
'table' => 'glpi_users',
'field' => 'name',
'name' => __('Technician in charge'),
'datatype' => 'dropdown',
'right' => 'own_ticket'
];
$tab[] = [
'id' => '71',
'table' => 'glpi_groups',
'field' => 'completename',
'name' => Group::getTypeName(1),
'datatype' => 'dropdown'
];
$tab[] = [
'id' => '72',
'table' => TicketTemplate::getTable(),
'field' => 'name',
'linkfield' => 'tickettemplates_id_demand',
'name' => __('Template for a request'),
'datatype' => 'dropdown'
];
$tab[] = [
'id' => '73',
'table' => TicketTemplate::getTable(),
'field' => 'name',
'linkfield' => 'tickettemplates_id_incident',
'name' => __('Template for an incident'),
'datatype' => 'dropdown'
];
$tab[] = [
'id' => '100',
'table' => ChangeTemplate::getTable(),
'field' => 'name',
'linkfield' => 'changetemplates_id',
'name' => __('Template for a change'),
'datatype' => 'dropdown'
];
$tab[] = [
'id' => '101',
'table' => ProblemTemplate::getTable(),
'field' => 'name',
'linkfield' => 'problemtemplates_id',
'name' => __('Template for a problem'),
'datatype' => 'dropdown'
];
$tab[] = [
'id' => '74',
'table' => $this->getTable(),
'field' => 'is_incident',
'name' => __('Visible for an incident'),
'datatype' => 'bool'
];
$tab[] = [
'id' => '75',
'table' => $this->getTable(),
'field' => 'is_request',
'name' => __('Visible for a request'),
'datatype' => 'bool'
];
$tab[] = [
'id' => '76',
'table' => $this->getTable(),
'field' => 'is_problem',
'name' => __('Visible for a problem'),
'datatype' => 'bool'
];
$tab[] = [
'id' => '85',
'table' => $this->getTable(),
'field' => 'is_change',
'name' => __('Visible for a change'),
'datatype' => 'bool'
];
$tab[] = [
'id' => '3',
'table' => $this->getTable(),
'field' => 'is_helpdeskvisible',
'name' => __('Visible in the simplified interface'),
'datatype' => 'bool'
];
$tab[] = [
'id' => '77',
'table' => 'glpi_tickets',
'field' => 'id',
'name' => _x('quantity', 'Number of tickets'),
'datatype' => 'count',
'forcegroupby' => true,
'massiveaction' => false,
'joinparams' => [
'jointype' => 'child'
]
];
$tab[] = [
'id' => '78',
'table' => 'glpi_problems',
'field' => 'id',
'name' => _x('quantity', 'Number of problems'),
'datatype' => 'count',
'forcegroupby' => true,
'massiveaction' => false,
'joinparams' => [
'jointype' => 'child'
]
];
$tab[] = [
'id' => '98',
'table' => 'glpi_changes',
'field' => 'id',
'name' => _x('quantity', 'Number of changes'),
'datatype' => 'count',
'forcegroupby' => true,
'massiveaction' => false,
'joinparams' => [
'jointype' => 'child'
]
];
$tab[] = [
'id' => '79',
'table' => 'glpi_knowbaseitemcategories',
'field' => 'completename',
'name' => __('Knowledge base'),
'datatype' => 'dropdown'
];
$tab[] = [
'id' => '99',
'table' => $this->getTable(),
'field' => 'code',
'name' => __('Code representing the ticket category'),
'massiveaction' => false,
'datatype' => 'string'
];
return $tab;
}
public static function getTypeName($nb = 0)
{
return _n('ITIL category', 'ITIL categories', $nb);
}
public function post_getEmpty()
{
$this->fields['is_helpdeskvisible'] = 1;
$this->fields['is_request'] = 1;
$this->fields['is_incident'] = 1;
$this->fields['is_problem'] = 1;
$this->fields['is_change'] = 1;
}
public function cleanDBonPurge()
{
Rule::cleanForItemCriteria($this);
}
/**
* @since 9.5.0
*
* @param $value
**/
public static function getITILCategoryIDByCode($value)
{
return self::getITILCategoryIDByField("code", $value);
}
/**
* @since 9.5.0
*
* @param string $field
* @param mixed $value must be addslashes
**/
private static function getITILCategoryIDByField($field, $value)
{
/** @var \DBmysql $DB */
global $DB;
$iterator = $DB->request([
'SELECT' => 'id',
'FROM' => self::getTable(),
'WHERE' => [$field => $value]
]);
if (count($iterator) == 1) {
$result = $iterator->current();
return $result['id'];
}
return -1;
}
public function prepareInputForAdd($input)
{
$input = parent::prepareInputForAdd($input);
$input['code'] = isset($input['code']) ? trim($input['code']) : '';
if (
!empty($input["code"])
&& ITILCategory::getITILCategoryIDByCode($input["code"]) != -1
) {
Session::addMessageAfterRedirect(
__("Code representing the ticket category is already used"),
false,
ERROR
);
return false;
}
return $input;
}
public function prepareInputForUpdate($input)
{
$input = parent::prepareInputForUpdate($input);
if (isset($input['code'])) {
$input['code'] = trim($input['code']);
}
if (
!empty($input["code"])
&& !in_array(ITILCategory::getITILCategoryIDByCode($input["code"]), [$input['id'],-1])
) {
Session::addMessageAfterRedirect(
__("Code representing the ticket category is already used"),
false,
ERROR
);
return false;
}
return $input;
}
/**
* @since 0.84
*
* @param $item CommonGLPI object
* @param $withtemplate (default 0)
**/
public function getTabNameForItem(CommonGLPI $item, $withtemplate = 0)
{
if (Session::haveRight(self::$rightname, READ)) {
if ($item instanceof ITILTemplate) {
$ong[1] = $this->getTypeName(Session::getPluralNumber());
return $ong;
}
}
return parent::getTabNameForItem($item, $withtemplate);
}
public static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtemplate = 0)
{
if ($item instanceof ITILTemplate) {
self::showForITILTemplate($item, $withtemplate);
}
return parent::displayTabContentForItem($item, $tabnum, $withtemplate);
}
/**
* @param $tt ITILTemplate object
* @param $withtemplate (default 0)
**/
public static function showForITILTemplate(ITILTemplate $tt, $withtemplate = 0)
{
/**
* @var array $CFG_GLPI
* @var \DBmysql $DB
*/
global $CFG_GLPI, $DB;
$itilcategory = new self();
$ID = $tt->fields['id'];
if (
!$tt->getFromDB($ID)
|| !$tt->can($ID, READ)
) {
return false;
}
echo "<div class='center'>";
$iterator = $DB->request([
'FROM' => 'glpi_itilcategories',
'WHERE' => [
'OR' => [
'tickettemplates_id_incident' => $ID,
'tickettemplates_id_demand' => $ID,
'changetemplates_id' => $ID,
'problemtemplates_id' => $ID
]
],
'ORDER' => 'name'
]);
echo "<table class='tab_cadre_fixe'>";
echo "<tr><th colspan='5'>";
$itilcategory_type = $itilcategory->getType();
echo "<a href='" . $itilcategory_type::getSearchURL() . "'>";
echo self::getTypeName(count($iterator));
echo "</a>";
echo "</th></tr>";
if (count($iterator)) {
echo "<th>" . __('Name') . "</th>";
echo "<th>" . __('Incident') . "</th>";
echo "<th>" . __('Request') . "</th>";
echo "<th>" . Change::getTypeName(1) . "</th>";
echo "<th>" . Problem::getTypeName(1) . "</th>";
echo "</tr>";
foreach ($iterator as $data) {
echo "<tr class='tab_bg_2'>";
$itilcategory->getFromDB($data['id']);
echo "<td>" . $itilcategory->getLink(['comments' => true]) . "</td>";
if ($data['tickettemplates_id_incident'] == $ID) {
echo "<td class='center'>
<img src='" . $CFG_GLPI["root_doc"] . "/pics/ok.png' alt=\"" . __('OK') .
"\" width='14' height='14'>
</td>";
} else {
echo "<td> </td>";
}
if ($data['tickettemplates_id_demand'] == $ID) {
echo "<td class='center'>
<img src='" . $CFG_GLPI["root_doc"] . "/pics/ok.png' alt=\"" . __('OK') .
"\" width='14' height='14'>
</td>";
} else {
echo "<td> </td>";
}
if ($data['changetemplates_id'] == $ID) {
echo "<td class='center'>
<img src='" . $CFG_GLPI["root_doc"] . "/pics/ok.png' alt=\"" . __('OK') .
"\" width='14' height='14'>
</td>";
} else {
echo "<td> </td>";
}
if ($data['problemtemplates_id'] == $ID) {
echo "<td class='center'>
<img src='" . $CFG_GLPI["root_doc"] . "/pics/ok.png' alt=\"" . __('OK') .
"\" width='14' height='14'>
</td>";
} else {
echo "<td> </td>";
}
}
} else {
echo "<tr><th colspan='5'>" . __('No item found') . "</th></tr>";
}
echo "</table></div>";
}
}
Zerion Mini Shell 1.0