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<?php
/**
* ---------------------------------------------------------------------
*
* GLPI - Gestionnaire Libre de Parc Informatique
*
* http://glpi-project.org
*
* @copyright 2015-2024 Teclib' and contributors.
* @copyright 2003-2014 by the INDEPNET Development Team.
* @licence https://www.gnu.org/licenses/gpl-3.0.html
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* ---------------------------------------------------------------------
*/
/**
* CommonITILActor Class
**/
abstract class CommonITILActor extends CommonDBRelation
{
// items_id_1, items_id_2, itemtype_1 and itemtype_2 are defined inside the inherited classes
public static $checkItem_2_Rights = self::DONT_CHECK_ITEM_RIGHTS;
public static $logs_for_item_2 = false;
public $auto_message_on_action = false;
// Requester
const REQUESTER = 1;
// Assign
const ASSIGN = 2;
// Observer
const OBSERVER = 3;
public function getActorForeignKey()
{
return static::$items_id_2;
}
public static function getItilObjectForeignKey()
{
return static::$items_id_1;
}
/**
* @since 0.84
*
* @param $input array of data to be added
*
* @see CommonDBRelation::isAttach2Valid()
**/
public function isAttach2Valid(array &$input)
{
// Anonymous user is valid if 'alternative_email' field is not empty
if (
isset($input['users_id']) && ($input['users_id'] == 0)
&& isset($input['alternative_email']) && !empty($input['alternative_email'])
) {
return true;
}
// Anonymous supplier is valid if 'alternative_email' field is not empty
if (
isset($input['suppliers_id']) && ($input['suppliers_id'] == 0)
&& isset($input['alternative_email']) && !empty($input['alternative_email'])
) {
return true;
}
return false;
}
/**
* @param $items_id
**/
public function getActors($items_id)
{
/** @var \DBmysql $DB */
global $DB;
if (empty($items_id)) {
return [];
}
$users = [];
$iterator = $DB->request([
'FROM' => $this->getTable(),
'WHERE' => [static::getItilObjectForeignKey() => $items_id],
'ORDER' => 'id ASC'
]);
foreach ($iterator as $data) {
$users[$data['type']][] = $data;
}
return $users;
}
/**
* @param $items_id
* @param $email
**/
public function isAlternateEmailForITILObject($items_id, $email)
{
/** @var \DBmysql $DB */
global $DB;
$iterator = $DB->request([
'FROM' => static::getTable(),
'WHERE' => [
static::getItilObjectForeignKey() => $items_id,
'alternative_email' => $email
],
'START' => 0,
'LIMIT' => 1
]);
if (count($iterator) > 0) {
return true;
}
return false;
}
public function canUpdateItem()
{
return (parent::canUpdateItem()
|| (isset($this->fields['users_id'])
&& ($this->fields['users_id'] == Session::getLoginUserID())));
}
/**
* @since 0.84
**/
public function canDeleteItem()
{
return (parent::canDeleteItem()
|| (isset($this->fields['users_id'])
&& ($this->fields['users_id'] == Session::getLoginUserID())));
}
/**
* Print the object user form for notification
*
* @param $ID integer ID of the item
* @param $options array
*
* @return void
**/
public function showUserNotificationForm($ID, $options = [])
{
$this->check($ID, UPDATE);
if (!isset($this->fields['users_id'])) {
return false;
}
$item = new static::$itemtype_1();
echo "<br><form method='post' action='" . $_SERVER['PHP_SELF'] . "'>";
echo "<div class='center'>";
echo "<table class='tab_cadre' width='80%'>";
echo "<tr class='tab_bg_2'><td>" . $item->getTypeName(1) . "</td>";
echo "<td>";
if ($item->getFromDB($this->fields[static::getItilObjectForeignKey()])) {
echo $item->getField('name');
}
echo "</td></tr>";
$user = new User();
$default_email = "";
$emails = [];
if ($user->getFromDB($this->fields["users_id"])) {
$default_email = $user->getDefaultEmail();
$emails = $user->getAllEmails();
}
echo "<tr class='tab_bg_2'><td>" . User::getTypeName(1) . "</td>";
echo "<td>" . $user->getName() . "</td></tr>";
echo "<tr class='tab_bg_1'><td>" . __('Email Followup') . "</td>";
echo "<td>";
Dropdown::showYesNo('use_notification', $this->fields['use_notification']);
echo "</td></tr>";
echo "<tr class='tab_bg_1'><td>" . _n('Email', 'Emails', 1) . "</td>";
echo "<td>";
if (
(count($emails) == 1)
&& !empty($default_email)
&& NotificationMailing::isUserAddressValid($default_email)
) {
echo $default_email;
} else if (count($emails) > 1) {
// Several emails : select in the list
$emailtab = [];
foreach ($emails as $new_email) {
$emailtab[$new_email] = $new_email;
}
Dropdown::showFromArray(
"alternative_email",
$emailtab,
['value' => $this->fields['alternative_email']]
);
} else {
echo "<input type='text' size='40' name='alternative_email' value='" .
$this->fields['alternative_email'] . "'>";
}
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td class='center' colspan='2'>";
echo "<input type='submit' name='update' value=\"" . _sx('button', 'Save') . "\" class='btn btn-primary'>";
echo "<input type='hidden' name='id' value='$ID'>";
echo "</td></tr>";
echo "</table></div>";
Html::closeForm();
}
/**
* Print the object user form for notification
*
* @since 0.85
*
* @param $ID integer ID of the item
* @param $options array
*
* @return void
**/
public function showSupplierNotificationForm($ID, $options = [])
{
$this->check($ID, UPDATE);
if (!isset($this->fields['suppliers_id'])) {
return false;
}
$item = new static::$itemtype_1();
echo "<br><form method='post' action='" . $_SERVER['PHP_SELF'] . "'>";
echo "<div class='center'>";
echo "<table class='tab_cadre' width='80%'>";
echo "<tr class='tab_bg_2'><td>" . $item->getTypeName(1) . "</td>";
echo "<td>";
if ($item->getFromDB($this->fields[static::getItilObjectForeignKey()])) {
echo $item->getField('name');
}
echo "</td></tr>";
$supplier = new Supplier();
$default_email = "";
if ($supplier->getFromDB($this->fields["suppliers_id"])) {
$default_email = $supplier->fields['email'];
}
echo "<tr class='tab_bg_2'><td>" . Supplier::getTypeName(1) . "</td>";
echo "<td>" . $supplier->getName() . "</td></tr>";
echo "<tr class='tab_bg_1'><td>" . __('Email Followup') . "</td>";
echo "<td>";
Dropdown::showYesNo('use_notification', $this->fields['use_notification']);
echo "</td></tr>";
echo "<tr class='tab_bg_1'><td>" . _n('Email', 'Emails', 1) . "</td>";
echo "<td>";
if (empty($this->fields['alternative_email'])) {
$this->fields['alternative_email'] = $default_email;
}
echo "<input type='text' size='40' name='alternative_email' value='" .
$this->fields['alternative_email'] . "'>";
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td class='center' colspan='2'>";
echo "<input type='submit' name='update' value=\"" . _sx('button', 'Save') . "\" class='btn btn-primary'>";
echo "<input type='hidden' name='id' value='$ID'>";
echo "</td></tr>";
echo "</table></div>";
Html::closeForm();
}
public function post_deleteFromDB()
{
/** @var array $CFG_GLPI */
global $CFG_GLPI;
$donotif = !isset($this->input['_disablenotif']) && $CFG_GLPI["use_notifications"];
$item = $this->getConnexityItem(static::$itemtype_1, static::getItilObjectForeignKey());
if ($item instanceof CommonITILObject) {
if (
($item->countSuppliers(CommonITILActor::ASSIGN) == 0)
&& ($item->countUsers(CommonITILActor::ASSIGN) == 0)
&& ($item->countGroups(CommonITILActor::ASSIGN) == 0)
&& ($item->fields['status'] != CommonITILObject::CLOSED)
&& ($item->fields['status'] != CommonITILObject::SOLVED)
) {
$status = CommonITILObject::INCOMING;
if (in_array($item->fields['status'], Change::getNewStatusArray())) {
$status = $item->fields['status'];
}
$item->update(['id' => $this->fields[static::getItilObjectForeignKey()],
'status' => $status
]);
} else {
$item->updateDateMod($this->fields[static::getItilObjectForeignKey()]);
if ($donotif) {
$options = [];
if (isset($this->fields['users_id'])) {
$options = ['_old_user' => $this->fields];
}
NotificationEvent::raiseEvent("update", $item, $options);
}
}
}
parent::post_deleteFromDB();
}
/**
* @since 0.85
*
* @see CommonDBRelation::prepareInputForAdd()
**/
public function prepareInputForAdd($input)
{
// don't duplicate actors (search for existing before adding)
// actors with $fk_field=0 are "email" actors
$fk_field = $this->getActorForeignKey();
if (isset($input[$fk_field]) && $input[$fk_field] > 0) {
$current_type = $input['type'] ?? 0;
$actor_id = $input[$fk_field];
// check if the actor exists in database
$itemtype = getItemtypeForForeignKeyField($fk_field);
$actor = new $itemtype();
if (!$actor->getFromDB($actor_id)) {
return false;
}
$existing_actors = $this->getActors($input[static::getItilObjectForeignKey()] ?? 0);
$existing_ids = array_column($existing_actors[$current_type] ?? [], $fk_field);
// actor already exists
if (in_array($actor_id, $existing_ids)) {
return false;
}
}
if (!isset($input['alternative_email']) || is_null($input['alternative_email'])) {
$input['alternative_email'] = '';
} else if ($input['alternative_email'] != '' && !NotificationMailing::isUserAddressValid($input['alternative_email'])) {
Session::addMessageAfterRedirect(
__('Invalid email address'),
false,
ERROR
);
return false;
}
return $input;
}
public function prepareInputForUpdate($input)
{
if (isset($input['alternative_email']) && $input['alternative_email'] == '') {
if (isset($input['users_id'])) {
$actor = new User();
if ($actor->getFromDB($input["users_id"])) {
$input['alternative_email'] = $actor->getDefaultEmail();
}
}
if (isset($input['suppliers_id'])) {
$actor = new Supplier();
if ($actor->getFromDB($input["suppliers_id"])) {
$input['alternative_email'] = $actor->fields['email'];
}
}
}
if (
isset($input['alternative_email']) && $input['alternative_email'] != ''
&& !NotificationMailing::isUserAddressValid($input['alternative_email'])
) {
Session::addMessageAfterRedirect(
__('Invalid email address'),
false,
ERROR
);
return false;
}
$input = parent::prepareInputForUpdate($input);
return $input;
}
public function post_addItem()
{
$item = new static::$itemtype_1();
$no_stat_computation = true;
if ($this->input['type'] == CommonITILActor::ASSIGN) {
// Compute "take into account delay" unless "do not compute" flag was set by business rules
$no_stat_computation = $item->isTakeIntoAccountComputationBlocked($this->input);
}
$item->updateDateMod($this->fields[static::getItilObjectForeignKey()], $no_stat_computation);
if ($item->getFromDB($this->fields[static::getItilObjectForeignKey()])) {
// Check object status and update it if needed
if (
$this->input['type'] == CommonITILActor::ASSIGN
&& !isset($this->input['_from_object'])
&& in_array($item->fields["status"], $item->getNewStatusArray())
&& in_array(CommonITILObject::ASSIGNED, array_keys($item->getAllStatusArray()))
) {
$item->update(['id' => $item->getID(),
'status' => CommonITILObject::ASSIGNED,
'_from_assignment' => true
]);
}
// raise notification for this actor addition
if (!isset($this->input['_disablenotif'])) {
$string_type = "";
switch ($this->input['type']) {
case self::REQUESTER:
$string_type = "requester";
break;
case self::OBSERVER:
$string_type = "observer";
break;
case self::ASSIGN:
$string_type = "assign";
break;
}
// example for event: assign_group
$event = $string_type . "_" . strtolower($this::$itemtype_2);
NotificationEvent::raiseEvent($event, $item);
}
}
parent::post_addItem();
}
}
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