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Current File : /var/www/projetos/suporte.iigd.com.br/resources/Rules/RuleTicket.xml

<?xml version="1.0"?>
<rules>
    <rule>
        <entities_id>Root entity</entities_id>
        <sub_type>RuleTicket</sub_type>
        <ranking>1</ranking>
        <name>Ticket location from item</name>
        <description></description>
        <match>AND</match>
        <is_active>0</is_active>
        <comment></comment>
        <is_recursive>1</is_recursive>
        <uuid>glpi_rule_rule_ticket_location_from_item</uuid>
        <condition>1</condition>
        <date_creation></date_creation>
        <rulecriteria>
            <criteria>locations_id</criteria>
            <condition>9</condition>
            <pattern>1</pattern>
        </rulecriteria>
        <rulecriteria>
            <criteria>_locations_id_of_item</criteria>
            <condition>8</condition>
            <pattern>1</pattern>
        </rulecriteria>
        <ruleaction>
            <action_type>fromitem</action_type>
            <field>locations_id</field>
            <value>1</value>
        </ruleaction>
    </rule>
    <rule>
        <entities_id>Root entity</entities_id>
        <sub_type>RuleTicket</sub_type>
        <ranking>2</ranking>
        <name>Ticket location from user</name>
        <description></description>
        <match>AND</match>
        <is_active>0</is_active>
        <comment></comment>
        <is_recursive>1</is_recursive>
        <uuid>glpi_rule_rule_ticket_location_from_user</uuid>
        <condition>1</condition>
        <date_creation></date_creation>
        <rulecriteria>
            <criteria>locations_id</criteria>
            <condition>9</condition>
            <pattern>1</pattern>
        </rulecriteria>
        <rulecriteria>
            <criteria>_locations_id_of_requester</criteria>
            <condition>8</condition>
            <pattern>1</pattern>
        </rulecriteria>
        <ruleaction>
            <action_type>fromuser</action_type>
            <field>locations_id</field>
            <value>1</value>
        </ruleaction>
    </rule>
</rules>

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