%PDF-
%PDF-
Mini Shell
Mini Shell
<?php
include ("../../../../inc/includes.php");
include ("../../../../inc/config.php");
include "../inc/functions.php";
global $DB;
Session::checkLoginUser();
Session::checkRight("profile", READ);
if(!empty($_POST['submit']))
{
$data_ini = $_POST['date1'];
$data_fin = $_POST['date2'];
}
else {
$data_ini = date("Y-m-01");
$data_fin = date("Y-m-d");
}
if(!isset($_POST["sel_date"])) {
$id_date = $_GET["date"];
}
else {
$id_date = $_POST["sel_date"];
}
# entity
$sql_e = "SELECT value FROM glpi_plugin_dashboard_config WHERE name = 'entity' AND users_id = ".$_SESSION['glpiID']."";
$result_e = $DB->query($sql_e);
$sel_ent = $DB->result($result_e,0,'value');
if($sel_ent == '' || $sel_ent == -1) {
// $sel_ent = 0;
$entities = $_SESSION['glpiactiveentities'];
$ent = implode(",",$entities);
$entidade = "AND glpi_tickets.entities_id IN (".$ent.") ";
$entidade_d = "AND entities_id IN (".$ent.") ";
$entidade_dw = "WHERE entities_id IN (".$ent.") ";
}
else {
$entidade = "AND glpi_tickets.entities_id IN (".$sel_ent.") ";
$entidade_d = "AND entities_id IN (".$sel_ent.") ";
$entidade_dw = "WHERE entities_id IN (".$sel_ent.") ";
}
?>
<html>
<head>
<title> GLPI - <?php echo __('Summary Report','dashboard') ?> </title>
<meta http-equiv="content-type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />
<meta http-equiv="content-language" content="en-us" />
<meta charset="utf-8">
<link rel="icon" href="../img/dash.ico" type="image/x-icon" />
<link rel="shortcut icon" href="../img/dash.ico" type="image/x-icon" />
<link href="../css/styles.css" rel="stylesheet" type="text/css" />
<link href="../css/bootstrap.css" rel="stylesheet" type="text/css" />
<link href="../css/bootstrap-responsive.css" rel="stylesheet" type="text/css" />
<link href="../css/font-awesome.css" type="text/css" rel="stylesheet" />
<script language="javascript" src="../js/jquery.js"></script>
<link href="../inc/select2/select2.css" rel="stylesheet" type="text/css">
<script src="../inc/select2/select2.js" type="text/javascript" language="javascript"></script>
<script src="../js/bootstrap.min.js"></script>
<script src="../js/bootstrap-datepicker.js"></script>
<link href="../css/datepicker.css" rel="stylesheet" type="text/css">
<style type="text/css">
select { width: 60px; }
table.dataTable { empty-cells: show; }
a:link, a:visited, a:active { text-decoration: none;}
</style>
<?php echo '<link rel="stylesheet" type="text/css" href="../css/style-'.$_SESSION['style'].'">'; ?>
</head>
<body style="background-color: #e5e5e5;">
<div id='content' >
<div id='container-fluid' style="margin: 0px 5% 0px 5%;">
<div id="charts" class="fluid chart">
<div id="pad-wrapper" >
<div id="head-rel" class="fluid">
<style type="text/css">
a:link, a:visited, a:active {
text-decoration: none
}
a:hover {
color: #000099;
}
</style>
<a href="../index.php"><i class="fa fa-home" style="font-size:14pt; margin-left:20px;"></i><span></span></a>
<div id="titulo_rel"> <?php echo __('Summary Report','dashboard') .' '. __('','dashboard') ?> </div>
<div id="datas-tec" class="span12 fluid" >
<form id="form1" name="form1" class="form_rel" method="post" action="rel_sint_all.php?con=1">
<table border="0" cellspacing="0" cellpadding="3" bgcolor="#efefef" >
<tr>
<td style="width: 310px;">
<?php
$url = $_SERVER['REQUEST_URI'];
$arr_url = explode("?", $url);
$url2 = $arr_url[0];
echo'
<table>
<tr>
<td>
<div class="input-group date" id="dp1" data-date="'.$data_ini.'" data-date-format="yyyy-mm-dd">
<input class="col-md-9 form-control" size="13" type="text" name="date1" value="'.$data_ini.'" >
<span class="input-group-addon add-on"><i class="fa fa-calendar"></i></span>
</div>
</td>
<td> </td>
<td>
<div class="input-group date" id="dp2" data-date="'.$data_fin.'" data-date-format="yyyy-mm-dd">
<input class="col-md-9 form-control" size="13" type="text" name="date2" value="'.$data_fin.'" >
<span class="input-group-addon add-on"><i class="fa fa-calendar"></i></span>
</div>
</td>
<td> </td>
</tr>
</table> ';
?>
<script language="Javascript">
$('#dp1').datepicker('update');
$('#dp2').datepicker('update');
</script>
</td>
<td style="margin-top:2px;">
<?php
$arr_date = array(
__('Select','dashboard'),
__('Current month','dashboard'),
__('Last 7 days','dashboard'),
__('Last 15 days','dashboard'),
__('Last 30 days','dashboard'),
__('Last 3 months','dashboard'),
);
$name = 'sel_date';
$options = $arr_date;
$selected = $id_date;
echo dropdown( $name, $options, $selected );
?>
</td>
</tr>
<tr><td height="15px"></td></tr>
<tr>
<td colspan="2" align="center">
<button class="btn btn-primary btn-sm" type="submit" name="submit" value="Atualizar" ><i class="fa fa-search"></i> <?php echo __('Consult','dashboard'); ?> </button>
<button class="btn btn-primary btn-sm" type="button" name="Limpar" value="Limpar" onclick="location.href='<?php echo $url2 ?>'" ><i class="fa fa-trash-o"></i> <?php echo __('Clean','dashboard'); ?> </button>
</td>
</tr>
</table>
<?php Html::closeForm(); ?>
<!-- </form> -->
</div>
</div>
</div>
<?php
if(isset($_GET['con'])){$con = $_GET['con'];}
else {$con = '';}
if($con == "1") {
if(!isset($_POST['date1']))
{
$data_ini2 = $_GET['date1'];
$data_fin2 = $_GET['date2'];
}
else {
$data_ini2 = $_POST['date1'];
$data_fin2 = $_POST['date2'];
}
if($data_ini2 == $data_fin2) {
$datas2 = "LIKE '".$data_ini2."%'";
}
else {
$datas2 = "BETWEEN '".$data_ini2." 00:00:00' AND '".$data_fin2." 23:59:59'";
}
// do select
$post_date = $_POST["sel_date"];
if(!isset($post_date) or $post_date == "0") {
$sel_date = $datas2;
}
else {
$sel_date = $_POST["sel_date"];
}
switch($post_date) {
case ("1") :
$data_ini2 = date('Y-m-01');
$data_fin2 = date('Y-m-d');
$sel_date = "BETWEEN '" . $data_ini2 ." 00:00:00' AND '". $data_fin2 ." 23:59:59'";
break;
case ("2") :
$data_ini2 = date('Y-m-d', strtotime('-1 week'));
$sel_date = "BETWEEN '" . $data_ini2 ." 00:00:00' AND '".$data_fin2." 23:59:59'";
break;
case ("3") :
$data_ini2 = date('Y-m-d', strtotime('-15 day'));
$sel_date = "BETWEEN '" . $data_ini2 ." 00:00:00' AND '".$data_fin2." 23:59:59'";
break;
case ("4") :
$data_ini2 = date('Y-m-d', strtotime('-1 month'));
$sel_date = "BETWEEN '" . $data_ini2 ." 00:00:00' AND '".$data_fin2." 23:59:59'";
break;
case ("5") :
$data_ini2 = date('Y-m-d', strtotime('-3 month'));
$sel_date = "BETWEEN '" . $data_ini2 ." 00:00:00' AND '".$data_fin2." 23:59:59'";
break;
}
// Chamados
$sql_cham = "SELECT glpi_tickets.id AS id, glpi_tickets.name AS descr, glpi_tickets.date AS date,
glpi_tickets.solvedate AS solvedate, glpi_tickets.status AS status
FROM glpi_tickets
WHERE glpi_tickets.date ".$sel_date."
AND glpi_tickets.is_deleted = 0
".$entidade."
ORDER BY id DESC ";
$result_cham = $DB->query($sql_cham);
$chamados = $DB->fetchAssoc($result_cham) ;
//quant de chamados
$sql_cham2 =
"SELECT count(id) AS total, AVG(close_delay_stat) AS avgtime
FROM glpi_tickets
WHERE glpi_tickets.is_deleted = 0
AND date ".$sel_date."
".$entidade." ";
$result_cham2 = $DB->query($sql_cham2);
$conta_cham = $DB->fetchAssoc($result_cham2);
$total_cham = $conta_cham['total'];
//$numdias = $conta_cham['numdias'];
if($total_cham > 0) {
//date diff
$numdias = round(abs(strtotime($data_fin2) - strtotime($data_ini2)) / 86400,0);
//tecnico
$sql_tec = "SELECT count(glpi_tickets.id) AS conta, glpi_users.firstname AS name, glpi_users.realname AS sname
FROM `glpi_tickets_users` , glpi_tickets, glpi_users
WHERE glpi_tickets.id = glpi_tickets_users.`tickets_id`
AND glpi_tickets.date ".$sel_date."
AND glpi_tickets_users.`users_id` = glpi_users.id
AND glpi_tickets_users.type = 2
".$entidade."
GROUP BY name
ORDER BY conta DESC
LIMIT 5";
$result_tec = $DB->query($sql_tec);
//requester
$sql_req =
"SELECT count( glpi_tickets.id ) AS conta, glpi_tickets_users.`users_id` AS id, glpi_users.firstname AS name, glpi_users.realname AS sname
FROM `glpi_tickets_users`, glpi_tickets, glpi_users
WHERE glpi_tickets.id = glpi_tickets_users.`tickets_id`
AND glpi_tickets.date ".$sel_date."
AND glpi_tickets_users.`users_id` = glpi_users.id
AND glpi_tickets_users.type = 1
AND glpi_tickets.is_deleted = 0
".$entidade."
GROUP BY `users_id`
ORDER BY conta DESC
LIMIT 5 ";
$result_req = $DB->query($sql_req);
//avg time
$sql_time =
"SELECT count(id) AS total, AVG(close_delay_stat) AS avgtime
FROM glpi_tickets
WHERE date ".$sel_date."
AND glpi_tickets.is_deleted = 0
".$entidade." ";
$result_time = $DB->query($sql_time);
$time_cham = $DB->fetchAssoc($result_time);
$avgtime = $time_cham['avgtime'];
//AND glpi_tickets.solvedate IS NOT NULL
//count by status
$query_stat = "
SELECT
SUM(case when glpi_tickets.status = 1 then 1 else 0 end) AS new,
SUM(case when glpi_tickets.status = 2 then 1 else 0 end) AS assig,
SUM(case when glpi_tickets.status = 3 then 1 else 0 end) AS plan,
SUM(case when glpi_tickets.status = 4 then 1 else 0 end) AS pend,
SUM(case when glpi_tickets.status = 5 then 1 else 0 end) AS solve,
SUM(case when glpi_tickets.status = 6 then 1 else 0 end) AS close
FROM glpi_tickets
WHERE glpi_tickets.is_deleted = '0'
AND glpi_tickets.date ".$sel_date."
".$entidade."";
$result_stat = $DB->query($query_stat);
$new = $DB->result($result_stat,0,'new') + 0;
$assig = $DB->result($result_stat,0,'assig') + 0;
$plan = $DB->result($result_stat,0,'plan') + 0;
$pend = $DB->result($result_stat,0,'pend') + 0;
$solve = $DB->result($result_stat,0,'solve') + 0;
$close = $DB->result($result_stat,0,'close') + 0;
//count by type
$query_type = "
SELECT
SUM(case when glpi_tickets.type = 1 then 1 else 0 end) AS incident,
SUM(case when glpi_tickets.type = 2 then 1 else 0 end) AS request
FROM glpi_tickets
WHERE glpi_tickets.is_deleted = '0'
AND glpi_tickets.date ".$sel_date."
".$entidade."";
$result_type = $DB->query($query_type);
$incident = $DB->result($result_type,0,'incident');
$request = $DB->result($result_type,0,'request');
//select groups
$sql_grp =
"SELECT count(glpi_tickets.id) AS conta, glpi_groups.name AS name
FROM `glpi_groups_tickets`, glpi_tickets, glpi_groups
WHERE glpi_groups_tickets.`groups_id` = glpi_groups.id
AND glpi_groups_tickets.`tickets_id` = glpi_tickets.id
AND glpi_tickets.is_deleted = 0
AND glpi_tickets.date ".$sel_date."
".$entidade."
GROUP BY name
ORDER BY conta DESC
LIMIT 5 ";
$result_grp = $DB->query($sql_grp);
//logo
if (file_exists('../../../../pics/logo_big.png')) {
$logo = "../../../../pics/logo_big.png";
$imgsize = "width:100px; height:100px;";
}
//else {
if (!file_exists('../../../../pics/logo_big.png')) {
if ($CFG_GLPI['version'] >= 0.90){
$logo = "../../../../pics/logos/logo-GLPI-100-black.png";
#$imgsize = "background-color:#000;";
}
else {
$logo = "../../../../pics/logos/logo-GLPI-100-black.png";
$imgsize = "";
}
}
$content = "
<div class='well info_box fluid col-md-12 report' style='margin-left: -1px;'>
<div class='btn-right'> <button class='btn btn-primary btn-sm' type='button' onclick=window.open(\"./rel_sint_all_pdf.php?con=1&date1=".$data_ini2."&date2=".$data_fin2."\",\"_blank\")>Export PDF</button> </div>
<div id='logo' class='fluid'>
<div class='col-md-2' ><img src='".$logo."' alt='GLPI' style='".$imgsize."'> </div>
<div class='col-md-8' style='height:120px; text-align:center; margin:auto;'><h3 style='vertical-align:middle;' >". __('Summary Report','dashboard')." </h3></div>
</div>
<table id='data' class='table table-condensed table-striped' style='font-size: 16px; width:55%; margin:auto; margin-top:5px; margin-bottom:25px;'>
<tbody>
<tr>
<td>". __('Period','dashboard')." </td>";
if($data_ini2 == $data_fin2) {
$content .= "<td align='right'>".conv_data($data_ini2)."</td>";
}
else {
$content .= "<td align='right'>".conv_data($data_ini2)." to ".conv_data($data_fin2)."</td>";
}
$content .= "
</tr>
<tr>
<td>". __('Date')." </td>
<td align='right'>".conv_data_hora(date("Y-m-d H:i"))."</td>
</tr>
</tbody>
</table>
<table class='fluid table table-striped table-condensed' style='font-size: 16px; width:55%; margin:auto; margin-bottom:25px;'>
<thead>
<tr>
<th colspan='2' style='text-align:center; background:#286090; color:#fff;'>". __('Tickets','dashboard')."</th>
</tr>
</thead>
<tbody>
<tr>
<td>". __('Tickets Total','dashboard')."</td>
<td align='right'>".$total_cham."</td>
</tr>
<tr>
<td>". _n('Day','Days',2)."</td>
<td align='right'>".$numdias."</td>
</tr>
<tr>
<td>". __('Tickets','dashboard')." ". __('By day')." - ". __('Average')."</td>
<td align='right'>".round($total_cham / $numdias,0)."</td>
</tr>
<tr>
<td>". __('Average time to closure')."</td>
<td align='right'>". time_hrs($avgtime )."</td>
</tr>
</tbody> </table>
<table class='fluid table table-striped table-condensed' style='font-size: 16px; width:55%; margin:auto; margin-bottom:25px;'>
<thead>
<tr>
<th colspan='2' style='text-align:center; background:#286090; color:#fff;'>". __('Tickets by Status','dashboard')."</th>
</tr>
</thead>
<tbody>
<tr>
<td>". _x('status','New')."</td>
<td align='right'>".$new."</td>
</tr>
<tr>
<td>". __('Assigned')."</td>
<td align='right'>".$assig."</td>
</tr>
<tr>
<td>". __('Planned')."</td>
<td align='right'>".$plan."</td>
</tr>
<tr>
<td>". __('Pending')."</td>
<td align='right'>".$pend."</td>
</tr>
<tr>
<td>". __('Solved','dashboard')."</td>
<td align='right'>".$solve."</td>
</tr>
<tr>
<td>". __('Closed')."</td>
<td align='right'>".$close."</td>
</tr>
</tbody> </table>
<table class='fluid table table-striped table-condensed' style='font-size: 16px; width:55%; margin:auto; margin-bottom:25px;'>
<thead>
<tr>
<th colspan='2' style='text-align:center; background:#286090; color:#fff;'>". __('Tickets','dashboard')." ". __('by Type','dashboard')."</th>
</tr>
</thead>
<tbody>
<tr>
<td>". __('Incident')."</td>
<td align='right'>".$incident."</td>
</tr>
<tr>
<td>". __('Request')."</td>
<td align='right'>".$request."</td>
</tr>
</tbody> </table>
<table class='fluid table table-striped table-condensed' style='font-size: 16px; width:55%; margin:auto; margin-bottom:25px;'>
<thead>
<tr>
<th colspan='2' style='text-align:center; background:#286090; color:#fff;'>Top 5 - ". __('Tickets','dashboard')." ". __('by Group','dashboard')."</th>
</tr>
</thead>
<tbody>";
while($row = $DB->fetchAssoc($result_grp)) {
$content .= "<tr>
<td>".$row['name']."</td>
<td align='right'>".$row['conta']."</td>
</tr> ";
}
$content .= "
</tbody> </table>
<table class='fluid table table-striped table-condensed' style='font-size: 16px; width:55%; margin:auto; margin-bottom:25px;'>
<thead>
<tr>
<th colspan='2' style='text-align:center; background:#286090; color:#fff;'>Top 5 - ". __('Tickets','dashboard')." ". __('by Technician','dashboard')."</th>
</tr>
</thead>
<tbody>";
while($row_tec = $DB->fetchAssoc($result_tec)) {
$content .= "<tr>
<td>".$row_tec['name']." ".$row_tec['sname']."</td>
<td align='right'>".$row_tec['conta']."</td>
</tr> ";
}
$content .= "
</tbody> </table>
<table class='fluid table table-striped table-condensed' style='font-size: 16px; width:55%; margin:auto; margin-bottom:25px;'>
<thead>
<tr>
<th colspan='2' style='text-align:center; background:#286090; color:#fff;'>Top 5 - ". __('Tickets','dashboard')." ". __('by Requester','dashboard')."</th>
</tr>
</thead>
<tbody>";
while($row_req = $DB->fetchAssoc($result_req)) {
$content .= "<tr>
<td>".$row_req['name']." ".$row_req['sname']."</td>
<td align='right'>".$row_req['conta']."</td>
</tr> ";
}
$content .= "</tbody></table></div> ";
}
else {
$content ='';
echo "
<div id='nada_rel' class='well info_box fluid col-md-12'>
<table class='table' style='font-size: 18px; font-weight:bold;' cellpadding = 1px>
<tr><td style='vertical-align:middle; text-align:center;'> <span style='color: #000;'>" . __('No ticket found', 'dashboard') . "</td></tr>
<tr></tr>
</table></div>";
}
}
else {
$content ='';
}
//output report
echo $content;
?>
<script type="text/javascript" charset="utf-8">
$(document).ready(function() { $("#sel1").select2({dropdownAutoWidth : true}); });
</script>
</div>
</div>
</div>
</div>
</body>
</html>
Zerion Mini Shell 1.0