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<?php
include ("../../../../inc/includes.php");
include ("../../../../inc/config.php");
include "../inc/functions.php";
global $DB;
Session::checkLoginUser();
Session::checkRight("profile", READ);
if(!empty($_POST['submit']))
{
$data_ini = $_POST['date1'];
$data_fin = $_POST['date2'];
}
else {
$data_ini = date("Y-m-01");
$data_fin = date("Y-m-d");
}
if(!isset($_POST["sel_ent"])) {
$id_ent = $_REQUEST["sel_ent"];
}
else {
$id_ent = $_POST["sel_ent"];
}
?>
<html>
<head>
<title> GLPI - <?php echo __('Satisfaction survey');?> </title>
<meta http-equiv="content-type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />
<meta http-equiv="content-language" content="en-us" />
<meta charset="utf-8">
<link rel="icon" href="../img/dash.ico" type="image/x-icon" />
<link rel="shortcut icon" href="../img/dash.ico" type="image/x-icon" />
<link href="../css/styles.css" rel="stylesheet" type="text/css" />
<link href="../css/bootstrap.css" rel="stylesheet" type="text/css" />
<link href="../css/bootstrap-responsive.css" rel="stylesheet" type="text/css" />
<link href="../css/font-awesome.css" type="text/css" rel="stylesheet" />
<script language="javascript" src="../js/jquery.js"></script>
<link href="../inc/select2/select2.css" rel="stylesheet" type="text/css">
<script src="../inc/select2/select2.js" type="text/javascript" language="javascript"></script>
<script src="../js/bootstrap-datepicker.js"></script>
<link href="../css/datepicker.css" rel="stylesheet" type="text/css">
<script src="../js/media/js/jquery.dataTables.min.js"></script>
<script src="../js/media/js/dataTables.bootstrap.js"></script>
<link href="../js/media/css/dataTables.bootstrap.css" type="text/css" rel="stylesheet" />
<script src="../js/extensions/Select/js/dataTables.select.min.js"></script>
<link href="../js/extensions/Select/css/select.bootstrap.css" type="text/css" rel="stylesheet" />
<script src="../js/extensions/FixedHeader/js/dataTables.fixedHeader.min.js"></script>
<link href="../js/extensions/FixedHeader/css/fixedHeader.dataTables.min.css" type="text/css" rel="stylesheet" />
<link href="../js/extensions/FixedHeader/css/fixedHeader.bootstrap.min.css" type="text/css" rel="stylesheet" />
<script src="../js/extensions/Buttons/js/dataTables.buttons.min.js"></script>
<script src="../js/extensions/Buttons/js/buttons.html5.min.js"></script>
<script src="../js/extensions/Buttons/js/buttons.bootstrap.min.js"></script>
<script src="../js/extensions/Buttons/js/buttons.print.min.js"></script>
<script src="../js/extensions/Buttons/js/buttons.colVis.min.js"></script>
<script src="../js/media/pdfmake.min.js"></script>
<script src="../js/media/vfs_fonts.js"></script>
<script src="../js/media/jszip.min.js"></script>
<style type="text/css">
select { width: 60px; }
table.dataTable { empty-cells: show; }
a:link, a:visited, a:active { text-decoration: none;}
a:hover {color: #000099;}
</style>
<?php echo '<link rel="stylesheet" type="text/css" href="../css/style-'.$_SESSION['style'].'">'; ?>
</head>
<body style="background-color: #e5e5e5; margin-left:0%;">
<div id='content' >
<div id='container-fluid' style="margin: <?php echo margins(); ?> ;">
<div id="charts" class="fluid chart">
<div id="pad-wrapper" >
<div id="head-lg" class="fluid">
<a href="../index.php"><i class="fa fa-home" style="font-size:14pt; margin-left:25px;"></i><span></span></a>
<div id="titulo_rel"><?php echo __('Satisfaction survey'); ?> </div>
<div id="datas-tec" class="col-md-12 col-sm-12 fluid" >
<form id="form1" name="form1" class="form_rel" method="post" action="rel_satisfacao.php?con=1" >
<table border="0" cellspacing="0" cellpadding="3" bgcolor="#efefef" >
<tr>
<td style="width: 310px;">
<?php
$url = $_SERVER['REQUEST_URI'];
$arr_url = explode("?", $url);
$url2 = $arr_url[0];
echo'
<table>
<tr>
<td>
<div class="input-group date" id="dp1" data-date="'.$data_ini.'" data-date-format="yyyy-mm-dd">
<input class="col-md-9 form-control" size="13" type="text" name="date1" value="'.$data_ini.'" >
<span class="input-group-addon add-on"><i class="fa fa-calendar"></i></span>
</div>
</td>
<td> </td>
<td>
<div class="input-group date" id="dp2" data-date="'.$data_fin.'" data-date-format="yyyy-mm-dd">
<input class="col-md-9 form-control" size="13" type="text" name="date2" value="'.$data_fin.'" >
<span class="input-group-addon add-on"><i class="fa fa-calendar"></i></span>
</div>
</td>
<td> </td>
</tr>
</table> ';
?>
<script language="Javascript">
$('#dp1').datepicker('update');
$('#dp2').datepicker('update');
</script>
</td>
<td style="margin-top:2px;">
<?php
//seleciona entidade
$sql_e = "SELECT value FROM glpi_plugin_dashboard_config WHERE name = 'entity' AND users_id = ".$_SESSION['glpiID']."";
$result_e = $DB->query($sql_e);
$sel_ent = $DB->result($result_e,0,'value');
if($sel_ent == '' || $sel_ent == -1) {
$entities = $_SESSION['glpiactiveentities'];
$ents = implode(",",$entities);
}
else {
$ents = $sel_ent;
}
$user_ents = Profile_User::getUserEntities($_SESSION['glpiID'], true);
//lista de entidades
$sql_ent = "
SELECT id, name, completename AS cname
FROM `glpi_entities`
WHERE id IN (".$ents.")
ORDER BY `name` ASC ";
$result_ent = $DB->query($sql_ent);
$arr_ent = array();
$arr_ent[-1] = "-- ". __('Select a entity', 'dashboard') . " --" ;
$arr_ent[0] = __('All');
//$DB->dataSeek($result_ent, 0) ;
while ($row_result = $DB->fetchAssoc($result_ent)) {
$v_row_result = $row_result['id'];
$arr_ent[$v_row_result] = $row_result['cname'] ;
}
$name = 'sel_ent';
$options = $arr_ent;
$selected = $id_ent;
echo dropdown( $name, $options, $selected );
?>
</td>
</tr>
<tr><td height="15px"></td></tr>
<tr>
<td colspan="2" align="center">
<button class="btn btn-primary btn-sm" type="submit" name="submit" value="Atualizar" ><i class="fa fa-search"></i> <?php echo __('Consult', 'dashboard'); ?></button>
<button class="btn btn-primary btn-sm" type="button" name="Limpar" value="Limpar" onclick="location.href='<?php echo $url2 ?>'" > <i class="fa fa-trash-o"></i> <?php echo __('Clean', 'dashboard'); ?> </button></td>
</td>
</tr>
</table>
<?php Html::closeForm(); ?>
</div>
</div>
<?php
//entidades
if(isset($_GET['con'])){$con = $_GET['con'];}
else {$con = '';}
if($con == "1") {
if(!isset($_POST['date1']))
{
$data_ini2 = $_GET['date1'];
$data_fin2 = $_GET['date2'];
}
else {
$data_ini2 = $_POST['date1'];
$data_fin2 = $_POST['date2'];
}
//entity
if(!isset($_REQUEST["sel_ent"]) || $_REQUEST["sel_ent"] == 0 || $_REQUEST["sel_ent"] == "" )
{
if(in_array(0,$user_ents)) {
$id_ent = 0 ;
$entidade = '';
}
else {
$id_ent = implode(',',$_SESSION['glpiactiveentities']);
$entidade = "AND glpi_tickets.entities_id IN (".$id_ent.")";
}
}
else {
$id_ent = $_REQUEST["sel_ent"];
$entidade = "AND glpi_tickets.entities_id IN (".$id_ent.") ";
}
/* //entity
if(!isset($_POST["sel_ent"])) {
$id_ent = $_REQUEST["sel_ent"];
//$id_ent = '';
}
else {
$id_ent = $_POST["sel_ent"];
}
if($id_ent == "") {
echo '<script language="javascript"> alert(" ' . __('Select a entity', 'dashboard') . ' "); </script>';
echo '<script language="javascript"> location.href="rel_entidade.php"; </script>';
}*/
//$arr_param = array($id_ent, $id_sta, $id_req, $id_pri, $id_cat, $id_tip);
//dates
if($data_ini2 == $data_fin2) {
$datas2 = "LIKE '%".$data_ini2."%'";
}
else {
$datas2 = "AND glpi_tickets.date BETWEEN '".$data_ini2." 00:00:00' AND '".$data_fin2." 23:59:59'";
}
// Chamados
$sql_cham =
"SELECT glpi_tickets.id, glpi_tickets.name as titulo, glpi_tickets.closedate as fechamento,
glpi_ticketsatisfactions.satisfaction as nota, glpi_ticketsatisfactions.comment as comentarios,
glpi_tickets.date as abertura
FROM glpi_tickets, glpi_ticketsatisfactions
WHERE glpi_tickets.is_deleted = 0
AND glpi_tickets.status = 6
".$entidade."
".$datas2."
AND glpi_ticketsatisfactions.tickets_id = glpi_tickets.id
AND glpi_ticketsatisfactions.satisfaction <> 'NULL'
ORDER BY glpi_tickets.id ASC ";
$result_cham = $DB->query($sql_cham);
$consulta = $DB->numrows($result_cham);
if($consulta > 0) {
// nome da entidade
$sql_nm = "
SELECT id , name AS name
FROM `glpi_entities`
WHERE id = ".$id_ent."";
$result_nm = $DB->query($sql_nm);
$ent_name = $DB->fetchAssoc($result_nm);
//listar chamados
echo "
<div class='well info_box fluid report-tic col-md-12 col-sm-12 ' style='margin-left: -1px; margin-top: -110px;'>
<table class='fluid' style='width:100%; font-size: 18px; font-weight:bold; margin-bottom:25px; margin-top:20px; ' cellpadding = 1px>
<td style='font-size: 16px; font-weight:bold; vertical-align:middle;'><span style='color:#000;'> ".__('Entity', 'dashboard').": </span>".$ent_name['name']." </td>
<td style='font-size: 16px; font-weight:bold; vertical-align:middle;'><span style='color:#000;'> ".__('Tickets', 'dashboard').": </span>".$consulta." </td>
<td colspan='3' style='font-size: 16px; font-weight:bold; vertical-align:middle; width:200px;'><span style='color:#000;'> ".__('Period', 'dashboard') .": </span> " . conv_data($data_ini2) ." a ". conv_data($data_fin2)."</td>
<td> </td>
</table>
<table id='ticket' class='display' style='font-size: 11px; font-weight:bold;' cellpadding = 2px>
<thead>
<tr>
<th style='font-size: 12px; font-weight:bold; text-align: center; cursor:pointer;'>".__('Tickets','dashboard')."</th>
<th style='font-size: 12px; font-weight:bold; text-align: center; cursor:pointer;'> ".__('Title')." </th>
<th style='font-size: 12px; font-weight:bold; text-align: center; cursor:pointer;'> ".__('Requester')." </th>
<th style='font-size: 12px; font-weight:bold; text-align: center; cursor:pointer;'> ".__('Technician')." </th>
<th style='font-size: 12px; font-weight:bold; text-align: center; cursor:pointer;'> ".__('Opened','dashboard')."</th>
<th style='font-size: 12px; font-weight:bold; text-align: center; cursor:pointer;'> ".__('Closed')." </th>
<th style='font-size: 12px; font-weight:bold; text-align: center; cursor:pointer;'> ".__('Satisfaction')." </th>
<th style='font-size: 12px; font-weight:bold; text-align: center; cursor:pointer;'> ".__('Comments')."</th>
</tr>
</thead>
<tbody>";
while($row = $DB->fetchAssoc($result_cham)){
//requerente
$sql_user = "SELECT glpi_tickets.id AS id, glpi_tickets.name AS descr, glpi_users.firstname AS name, glpi_users.realname AS sname
FROM `glpi_tickets_users` , glpi_tickets, glpi_users
WHERE glpi_tickets.id = glpi_tickets_users.`tickets_id`
AND glpi_tickets.id = ". $row['id'] ."
AND glpi_tickets_users.`users_id` = glpi_users.id
AND glpi_tickets_users.type = 1 ";
$result_user = $DB->query($sql_user);
$row_user = $DB->fetchAssoc($result_user);
//tecnico
$sql_tec = "SELECT glpi_tickets.id AS id, glpi_users.firstname AS name, glpi_users.realname AS sname
FROM `glpi_tickets_users` , glpi_tickets, glpi_users
WHERE glpi_tickets.id = glpi_tickets_users.`tickets_id`
AND glpi_tickets.id = ". $row['id'] ."
AND glpi_tickets_users.`users_id` = glpi_users.id
AND glpi_tickets_users.type = 2 ";
$result_tec = $DB->query($sql_tec);
$row_tec = $DB->fetchAssoc($result_tec);
echo "
<tr style='font-weight:normal;'>
<td style='vertical-align:middle; text-align:center; font-weight:bold;'><a href=".$CFG_GLPI['url_base']."/front/ticket.form.php?id=". $row['id'] ." target=_blank >" . $row['id'] . "</a></td>
<td style='vertical-align:middle;'> ". substr($row_user['descr'],0,55) ." </td>
<td style='vertical-align:middle;'> ". $row_user['name'] ." ".$row_user['sname'] ." </td>
<td style='vertical-align:middle;'> ". $row_tec['name'] ." ".$row_tec['sname'] ." </td>
<td style='vertical-align:middle;'> ". conv_data_hora($row['abertura']) ." </td>
<td style='vertical-align:middle;'> ". conv_data_hora($row['fechamento']) ." </td>
<td style='vertical-align:middle; text-align:center;'>
<span class='label' style=\"background:url('../img/stars/star". $row['nota']."_22.png') no-repeat;
color:#000 !important; padding-left: 8px !important; padding-top: 4px; font-size:11px; \">".$row['nota']. "</span>
</td>
<td style='vertical-align:middle; text-align:left; width:30%;'> ". $row['comentarios']." </td>
</tr>";
}
echo "</tbody>
</table>
</div>";
echo '</div><br>';
}
else {
echo "
<div id='nada_rel' class='well info_box fluid col-md-12'>
<table class='table' style='font-size: 18px; font-weight:bold;' cellpadding = 1px>
<tr><td style='vertical-align:middle; text-align:center;'> <span style='color: #000;'>" . __('No ticket found', 'dashboard') . "</td></tr>
<tr></tr>
</table></div>";
}
}
?>
<script type="text/javascript" charset="utf-8">
$('#ticket')
.removeClass( 'display' )
.addClass('table table-striped table-bordered table-hover dataTable');
$(document).ready(function() {
$('#ticket').DataTable( {
select: true,
dom: 'Blfrtip',
filter: false,
pagingType: "full_numbers",
sorting: [[0,'desc'],[1,'desc'],[2,'desc'],[3,'desc'],[4,'desc'],[5,'desc'],[6,'desc'],[7,'desc']],
displayLength: 25,
lengthMenu: [[25, 50, 100, -1], [25, 50, 100, "All"]],
buttons: [
{
extend: "copyHtml5",
text: "<?php echo __('Copy'); ?>"
},
{
extend: "collection",
text: "<?php echo __('Print','dashboard'); ?>",
buttons:[
{
extend: "print",
autoPrint: true,
text: "<?php echo __('All','dashboard'); ?>",
message: "<div id='print' class='info_box fluid span12' style='margin-bottom:35px; margin-left: -1px;'><table id='print_tb' class='fluid' style='width: 80%; margin-left: 10%; font-size: 18px; font-weight:bold;' cellpadding = '1px'><td colspan='2' style='font-size: 16px; font-weight:bold; vertical-align:middle;'><span style='color:#000;'> <?php echo __('Entity'); ?> : </span><?php echo $ent_name['name']; ?> </td> <td colspan='2' style='font-size: 16px; font-weight:bold; vertical-align:middle;'><span style='color:#000;'> <?php echo __('Tickets','dashboard'); ?> : </span><?php echo $consulta ; ?></td><td colspan='2' style='font-size: 16px; font-weight:bold; vertical-align:middle; width:200px;'><span style='color:#000;'> <?php echo __('Period','dashboard'); ?> : </span> <?php echo conv_data($data_ini2); ?> a <?php echo conv_data($data_fin2); ?> </td> </table></div>",
exportOptions: {
columns: ':visible'
}
},
{
extend: "print",
autoPrint: true,
text: "<?php echo __('Selected','dashboard'); ?>",
message: "<div id='print' class='info_box fluid span12' style='margin-bottom:35px; margin-left: -1px;'><table id='print_tb' class='fluid' style='width: 80%; margin-left: 10%; font-size: 18px; font-weight:bold;' cellpadding = '1px'><td colspan='2' style='font-size: 16px; font-weight:bold; vertical-align:middle;'><span style='color:#000;'> <?php echo __('Entity'); ?> : </span><?php echo $ent_name['name']; ?> </td> <td colspan='2' style='font-size: 16px; font-weight:bold; vertical-align:middle;'><span style='color:#000;'> <?php echo __('Tickets','dashboard'); ?> : </span><?php echo $consulta ; ?></td><td colspan='2' style='font-size: 16px; font-weight:bold; vertical-align:middle; width:200px;'><span style='color:#000;'> <?php echo __('Period','dashboard'); ?> : </span> <?php echo conv_data($data_ini2); ?> a <?php echo conv_data($data_fin2); ?> </td> </table></div>",
exportOptions: {
columns: ':visible',
modifier: {
selected: true,
}
}
}
]
},
{
extend: "collection",
text: "<?php echo _x('button', 'Export'); ?>",
buttons: [ "csvHtml5", "excelHtml5",
{
extend: "pdfHtml5",
orientation: "landscape",
message: "<?php echo __('Entity', 'dashboard'); ?> : <?php echo $ent_name['name'] . ' - '; ?> <?php echo __('Tickets','dashboard'); ?> : <?php echo $consulta .' - '; ?> <?php echo __('Period','dashboard'); ?> : <?php echo conv_data($data_ini2); ?> a <?php echo conv_data($data_fin2); ?>",
exportOptions: {
columns: ':visible'
}
}
]
},
{
extend: 'colvis',
text: "<?php echo __('Show/hide columns', 'dashboard'); ?>",
columns: ':not(:first-child)',
postfixButtons: [ 'colvisRestore' ]
}
],
columnDefs: [ {
//targets: [7],
//visible: false
} ]
} );
} );
</script>
<script type="text/javascript" >
$(document).ready(function() { $("#sel1").select2({dropdownAutoWidth : true}); });
</script>
</div>
</div>
</div>
</div>
</body>
</html>
Zerion Mini Shell 1.0