%PDF-
%PDF-
Mini Shell
Mini Shell
<?php
if($data_ini == $data_fin) {
$datas = "LIKE '".$data_ini."%'";
}
$data1 = $data_ini;
$data2 = $data_fin;
$unix_data1 = strtotime($data1);
$unix_data2 = strtotime($data2);
$interval = ($unix_data2 - $unix_data1) / 86400;
$datas = "BETWEEN '".$data_ini." 00:00:00' AND '".$data_fin." 23:59:59'";
$arr_months = array();
if($interval <= "31") {
$queryd = "
SELECT DISTINCT DATE_FORMAT(date, '%b-%d') AS day_l, COUNT(id) AS nb, DATE_FORMAT(date, '%Y-%m-%d') AS day
FROM glpi_tickets
WHERE glpi_tickets.is_deleted = '0'
AND glpi_tickets.date ".$datas."
GROUP BY day
ORDER BY day ";
$resultd = $DB->query($queryd) or die('erro');
$arr_days = array();
while ($row_result = $DB->fetchAssoc($resultd))
{
$v_row_result = $row_result['day'];
$arr_days[$v_row_result] = 0;
}
$days = array_keys($arr_days) ;
$quantd = array_values($arr_days) ;
$DB->dataSeek($resultd, 0);
while ($row_result = $DB->fetchAssoc($resultd))
{
$v_row_result = $row_result['day_l'];
$arr_daysn[$v_row_result] = 0;
}
}
else {
$queryd = "
SELECT DISTINCT DATE_FORMAT(date, '%b-%Y') AS day_l, COUNT(id) AS nb, DATE_FORMAT(date, '%Y-%m') AS day
FROM glpi_tickets
WHERE glpi_tickets.is_deleted = '0'
AND glpi_tickets.date ".$datas."
GROUP BY day
ORDER BY day ";
$resultd = $DB->query($queryd) or die('erro');
while ($row_result = $DB->fetchAssoc($resultd))
{
$v_row_result = $row_result['day'];
$arr_months[$v_row_result] = 0;
}
$months = array_keys($arr_months) ;
$monthsq = array_values($arr_months) ;
$DB->dataSeek($resultd, 0);
while ($row_result = $DB->fetchAssoc($resultd))
{
$v_row_result = $row_result['day_l'];
$arr_monthsn[$v_row_result] = 0;
}
}
//chamados mensais
$arr_grfm = array();
$arr_opened = array();
if($interval >= "31") {
$DB->dataSeek($resultd, 0);
while ($row_result = $DB->fetchAssoc($resultd))
{
$querym = "
SELECT DISTINCT DATE_FORMAT(glpi_tickets.date, '%b-%Y') as day_l, COUNT(glpi_tickets.id) as nb, DATE_FORMAT(glpi_tickets.date, '%Y-%m') as day
FROM glpi_tickets_users, glpi_tickets
WHERE glpi_tickets.is_deleted = '0'
AND glpi_tickets.date ".$datas."
AND glpi_tickets_users.users_id = ".$id_tec."
AND glpi_tickets_users.type = 2
".$entidade_age."
AND glpi_tickets_users.tickets_id = glpi_tickets.id
AND DATE_FORMAT(glpi_tickets.date, '%Y-%m' ) = '".$row_result['day']."'
GROUP BY day
ORDER BY day ";
$resultm = $DB->query($querym) or die('erro m');
$row_result2 = $DB->fetchAssoc($resultm);
$v_row_result = $row_result['day'];
if($row_result2['nb'] != '') {
$arr_grfm[$v_row_result] = $row_result2['nb'];
}
else {
$arr_grfm[$v_row_result] = 0;
}
}
$arr_opened = $arr_grfm;
$label = json_encode(array_keys($arr_monthsn));
}
else {
$DB->dataSeek($resultd, 0);
while ($row_result = $DB->fetchAssoc($resultd)) {
$querym = "
SELECT DISTINCT DATE_FORMAT(glpi_tickets.date, '%b-%d') as day_l, COUNT(glpi_tickets.id) as nb, DATE_FORMAT(glpi_tickets.date, '%Y-%m-%d') as day
FROM glpi_tickets_users, glpi_tickets
WHERE glpi_tickets.is_deleted = '0'
AND glpi_tickets.date ".$datas."
AND glpi_tickets_users.users_id = ".$id_tec."
AND glpi_tickets_users.type = 2
".$entidade_age."
AND glpi_tickets_users.tickets_id = glpi_tickets.id
AND DATE_FORMAT(glpi_tickets.date, '%Y-%m-%d' ) = '".$row_result['day']."'
GROUP BY day
ORDER BY day ";
$resultm = $DB->query($querym) or die('erro m');
$row_result2 = $DB->fetchAssoc($resultm);
$v_row_result = $row_result['day'];
if($row_result2['nb'] != '') {
$arr_grfm[$v_row_result] = $row_result2['nb'];
}
else {
$arr_grfm[$v_row_result] = 0;
}
}
$arr_opened = $arr_grfm;
$label = json_encode(array_keys($arr_daysn));
}
$quant_o = array_values($arr_opened) ;
$quant_o2 = implode(',',$quant_o);
// closed
$status = "('5','6')";
$arr_grff = array();
// fechados mensais
if($interval >= "31") {
$datas = "BETWEEN '".$data_ini." 00:00:00' AND '".$data_fin." 23:59:59'";
$queryf = "
SELECT DISTINCT DATE_FORMAT(glpi_tickets.closedate, '%b-%Y') as day_l, COUNT(glpi_tickets.id) as nb, DATE_FORMAT(glpi_tickets.closedate, '%Y-%m') as day
FROM glpi_tickets_users, glpi_tickets
WHERE glpi_tickets.is_deleted = '0'
AND glpi_tickets.closedate ".$datas."
AND glpi_tickets_users.users_id = ".$id_tec."
AND glpi_tickets_users.type = 2
".$entidade_age."
AND glpi_tickets_users.tickets_id = glpi_tickets.id
GROUP BY day
ORDER BY day ";
$resultf = $DB->query($queryf) or die('erro f');
while ($row_result = $DB->fetchAssoc($resultf)) {
$v_row_result = $row_result['day'];
if($row_result['nb'] != '') {
$arr_grff[$v_row_result] = $row_result['nb'];
}
else {
$arr_grff[$v_row_result] = 0;
}
}
$arr_closed = array_unique(array_merge($arr_months,$arr_grff));
$label = json_encode(array_keys($arr_monthsn));
}
else {
$DB->dataSeek($resultd, 0);
while ($row_result = $DB->fetchAssoc($resultd)) {
$queryf = "
SELECT DISTINCT DATE_FORMAT(glpi_tickets.closedate, '%b-%d') as day_l, COUNT(glpi_tickets.id) as nb, DATE_FORMAT(glpi_tickets.closedate, '%Y-%m-%d') as day
FROM glpi_tickets_users, glpi_tickets
WHERE glpi_tickets.is_deleted = '0'
AND glpi_tickets.closedate ".$datas."
AND glpi_tickets_users.users_id = ".$id_tec."
AND glpi_tickets_users.type = 2
".$entidade_age."
AND glpi_tickets_users.tickets_id = glpi_tickets.id
AND DATE_FORMAT(glpi_tickets.closedate, '%Y-%m-%d' ) = '".$row_result['day']."'
GROUP BY day
ORDER BY day ";
$resultf = $DB->query($queryf) or die('erro f');
$row_result2 = $DB->fetchAssoc($resultf);
$v_row_result = $row_result['day'];
if($row_result2['nb'] != '') {
$arr_grff[$v_row_result] = $row_result2['nb'];
}
else {
$arr_grff[$v_row_result] = 0;
}
}
$arr_closed = $arr_grff;
$label = json_encode(array_keys($arr_daysn));
}
$quant_c = array_values($arr_closed) ;
$quant_c2 = implode(',',$quant_c);
//backlog
if($interval >= "31") {
//primeiro dia do mes
//$data_ini = date('Y-m-01', strtotime($data_ini));
$queryb = "
SELECT COUNT(glpi_tickets.id) as nb
FROM glpi_tickets, glpi_tickets_users
WHERE glpi_tickets.is_deleted = '0'
AND glpi_tickets.date < '".$data_ini." 00:00:00'
AND glpi_tickets_users.users_id = ".$id_tec."
AND glpi_tickets_users.type = 2
".$entidade_age."
AND glpi_tickets_users.tickets_id = glpi_tickets.id
AND glpi_tickets.status <> 6 ";
$resultb = $DB->query($queryb) or die('erro b');
$row_result2 = $DB->fetchAssoc($resultb);
$back_ini = $row_result2['nb'];
$conta = count($quant_o);
$arr_bk[0] = $back_ini + ($quant_o[0] - $quant_c[0]);
for ($i=1; $i < ($conta); $i++) {
$j = $i-1;
$arr_bk[$i] = $arr_bk[$j] + ($quant_o[$i] - $quant_c[$i]);
}
}
else {
$queryb = "
SELECT COUNT(glpi_tickets.id) as nb
FROM glpi_tickets, glpi_tickets_users
WHERE glpi_tickets.is_deleted = '0'
AND glpi_tickets.date < '".$data_ini." 00:00:00'
AND glpi_tickets_users.users_id = ".$id_tec."
AND glpi_tickets_users.type = 2
".$entidade_age."
AND glpi_tickets_users.tickets_id = glpi_tickets.id
AND glpi_tickets.status <> 6 ";
$resultb = $DB->query($queryb) or die('erro b');
$row_result2 = $DB->fetchAssoc($resultb);
$back_ini = $row_result2['nb'];
$conta = count($quant_o);
$arr_bk[0] = $back_ini + ($quant_o[0] - $quant_c[0]);
for ($i=1; $i < ($conta); $i++) {
$j = $i-1;
$arr_bk[$i] = $arr_bk[$j] + ($quant_o[$i] - $quant_c[$i]);
}
}
$back = implode(',',$arr_bk);
echo "
<script type='text/javascript'>
$(function ()
{
$('#graf_linhas').highcharts({
chart: {
type: 'column'
},
title: {
text: '".__('Tickets','dashboard')."'
},
legend: {
layout: 'horizontal',
align: 'center',
verticalAlign: 'bottom',
x: 0,
y: 0,
//floating: true,
borderWidth: 0,
adjustChartSize: true
},
xAxis: {
categories: $label,
labels: {
rotation: -45,
align: 'right'
}
},
yAxis: {
title: {
text: ''
}
},
tooltip: {
shared: true
},
credits: {
enabled: false
},
plotOptions: {
column: {
fillOpacity: 0.5,
borderWidth: 1,
borderColor: 'white',
shadow:true,
dataLabels: {
enabled: true
},
},
spline: {
lineWidth: 4,
states: {
hover: {
lineWidth: 5
}
},
marker: {
enabled: false
},
},
},
series: [{
name: '".__('Opened','dashboard')." (".array_sum($quant_o).")',
data: [$quant_o2] },
{
name: '".__('Closed','dashboard')." (".array_sum($quant_c).")',
data: [$quant_c2] },
{
name: '".__('Backlog','dashboard')." (".end($arr_bk).")',
type: 'spline',
dataLabels: { enabled: false },
color: '#db5e5e',
data: [$back]
}]
});
});
</script>
";
?>
Zerion Mini Shell 1.0