%PDF-
%PDF-
Mini Shell
Mini Shell
<?php
if($data_ini == $data_fin) {
$datas = "LIKE '".$data_ini."%'";
}
else {
$datas = "BETWEEN '".$data_ini." 00:00:00' AND '".$data_fin." 23:59:59'";
}
//satisfaction
$query_sat = "SELECT glpi_users.firstname AS name, glpi_users.realname AS sname, COUNT( glpi_tickets.id ) AS conta, avg(glpi_ticketsatisfactions.satisfaction) AS media
FROM glpi_tickets, `glpi_ticketsatisfactions`, glpi_tickets_users, glpi_users
WHERE glpi_tickets.is_deleted = '0'
AND `glpi_ticketsatisfactions`.tickets_id = glpi_tickets.id
AND `glpi_ticketsatisfactions`.tickets_id = glpi_tickets_users.tickets_id
AND `glpi_users`.id = glpi_tickets_users.users_id
AND glpi_tickets_users.type = 2
AND glpi_ticketsatisfactions.date_answered ".$datas."
AND glpi_ticketsatisfactions.satisfaction <> 'NULL'
".$entidade."
GROUP BY name
ORDER BY media DESC";
$result = $DB->query($query_sat) or die('erro');
$contador = $DB->numrows($result);
//array with satisfaction average
$arr_grfsat = array();
while ($row_result = $DB->fetchAssoc($result)) {
$v_row_result = $row_result['name']." ".$row_result['sname'];
$arr_grfsat[$v_row_result] = round(($row_result['media']*100)/5,1);
}
$grfsat = array_keys($arr_grfsat) ;
$quantsat = array_values($arr_grfsat);
$grf_3 = json_encode($grfsat);
$quantsat2 = implode(',',$quantsat);
if($contador >= 1) {
//chart height
if($contador > 15) {
$height = '950';
}
else {
$height = '700';
}
echo "
<script type='text/javascript'>
$(function () {
$('#graf_sat_tec').highcharts({
chart: {
type: 'bar',
height: ".$height."
},
title: {
text: '".__('Satisfaction','dashboard')." ".__('by Technician','dashboard')."'
},
legend: {
layout: 'horizontal',
align: 'center',
verticalAlign: 'bottom',
x: 0,
y: 0,
//floating: true,
borderWidth: 1,
// backgroundColor: '#FFFFFF',
adjustChartSize: true
},
xAxis: {
categories: $grf_3,
labels: {
//rotation: -55,
align: 'right',
style: {
fontSize: '11px',
fontFamily: 'Verdana, sans-serif'
}
}
},
yAxis: {
//minPadding: 0,
//maxPadding: 0,
min: 0,
//max:1,
showLastLabel:false,
//tickInterval:1,
title: {
text: '',
style: {
//color: '#4572A7'
}
},
labels: {
format: '{value} %',
style: {
//color: '#4572A7'
}
},
opposite: false
},
plotOptions: {
bar: {
pointPadding: 0.2,
borderWidth: 2,
borderColor: 'white',
shadow:true,
showInLegend: false
},
areaspline: {
fillOpacity: 0.5
}
},
tooltip: {
shared: true
},
credits: {
enabled: false
},
series: [
{ // satisfacao
name: '".__('Satisfaction','dashboard')."',
//color: '#C4D9F1',
type: 'bar',
// yAxis: 1,
data: [".$quantsat2."],
tooltip: {
valueSuffix: ' %'
},
dataLabels: {
enabled: true,
//color: '#000099',
align: 'center',
x: 25,
y: 0,
format: '{y} %',
formatter: function () {
return Highcharts.numberFormat(this.y, 0, '','');
}
}
}]
});
});
</script> ";
}
?>
Zerion Mini Shell 1.0