Current File : //var/www/projetos/suporte.iigd.com.br.old/src/Stat/Data/Graph/StatDataTicketNumber.php
<?php
/**
* ---------------------------------------------------------------------
*
* GLPI - Gestionnaire Libre de Parc Informatique
*
* http://glpi-project.org
*
* @copyright 2015-2022 Teclib' and contributors.
* @copyright 2003-2014 by the INDEPNET Development Team.
* @licence https://www.gnu.org/licenses/gpl-3.0.html
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* ---------------------------------------------------------------------
*/
namespace Glpi\Stat\Data\Graph;
use Glpi\Stat\StatDataAlwaysDisplay;
use Session;
class StatDataTicketNumber extends StatDataAlwaysDisplay
{
public function __construct(array $params)
{
parent::__construct($params);
$avgsolved = $this->getDataByType($params, "inter_avgsolvedtime");
$avgclosed = $this->getDataByType($params, "inter_avgclosedtime");
$avgactiontime = $this->getDataByType($params, "inter_avgactiontime");
foreach ($avgsolved as $key => &$val) {
$val = round($val / HOUR_TIMESTAMP, 2);
}
unset($val);
foreach ($avgclosed as $key => &$val) {
$val = round($val / HOUR_TIMESTAMP, 2);
}
unset($val);
foreach ($avgactiontime as $key => &$val) {
$val = round($val / HOUR_TIMESTAMP, 2);
}
unset($val);
$this->labels = array_keys($avgsolved);
$this->series = [
[
'name' => __('Closure'),
'data' => $avgsolved,
], [
'name' => __('Resolution'),
'data' => $avgclosed,
], [
'name' => __('Real duration'),
'data' => $avgactiontime,
]
];
if ($params['itemtype'] == 'Ticket') {
$avgtaketime = $this->getDataByType($params, "inter_avgtakeaccount");
foreach ($avgtaketime as $key => &$val) {
$val = round($val / HOUR_TIMESTAMP, 2);
}
unset($val);
$this->series[] = [
'name' => __('Take into account'),
'data' => $avgtaketime
];
}
}
public function getTitle(): string
{
return __('Average time') . " - " . _n('Hour', 'Hours', Session::getPluralNumber());
}
}
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