%PDF-
%PDF-
Mini Shell
Mini Shell
{#
# ---------------------------------------------------------------------
#
# GLPI - Gestionnaire Libre de Parc Informatique
#
# http://glpi-project.org
#
# @copyright 2015-2024 Teclib' and contributors.
# @copyright 2003-2014 by the INDEPNET Development Team.
# @licence https://www.gnu.org/licenses/gpl-3.0.html
#
# ---------------------------------------------------------------------
#
# LICENSE
#
# This file is part of GLPI.
#
# This program is free software: you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation, either version 3 of the License, or
# (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program. If not, see <https://www.gnu.org/licenses/>.
#
# ---------------------------------------------------------------------
#}
{% import 'components/form/fields_macros.html.twig' as fields %}
{% set field_options = {
'full_width': true,
'fields_template': itiltemplate,
'disabled': (not canupdate),
'add_field_class': (is_expanded ? 'col-sm-6' : ''),
} %}
{% set itil_layout = user_pref('itil_layout', true) %}
{% set headers_states = itil_layout['items'] %}
<div class="accordion open accordion-flush" id="itil-data">
{% set main_show = headers_states['item-main'] is not defined or headers_states['item-main'] == "true" ? true : false %}
<div class="accordion-item">
<h2 class="accordion-header" id="heading-main-item">
<button class="accordion-button {{ main_show ? "" : "collapsed" }}" type="button" data-bs-toggle="collapse" data-bs-target="#item-main" aria-expanded="true" aria-controls="ticket-main">
<i class="ti ti-alert-circle me-1 item-icon"></i>
<span class='status-recall'>
{{ item.getStatusIcon(item.fields['status'])|raw }}
</span>
<span class="item-title">
{{ item.getTypeName(1) }}
</span>
</button>
</h2>
<div id="item-main" class="accordion-collapse collapse {{ main_show ? "show" : "" }}" aria-labelledby="heading-main-item">
<div class="accordion-body row m-0 mt-n2">
{{ call_plugin_hook('pre_item_form', {"item": item, 'options': params}) }}
{% if is_multi_entities_mode() %}
{% if item.isNewItem() %}
{{ fields.dropdownField(
'Entity',
'entities_id',
item.fields['entities_id'],
_n('Entity', 'Entities', 1),
field_options|merge({
'entity': userentities,
'on_change': 'this.form.submit()',
})
) }}
{% else %}
{% set entity_html %}
{{ call('Entity::badgeCompletenameLinkById', [item.fields['entities_id']])|raw }}
{% endset %}
{{ fields.field(
'',
entity_html,
_n('Entity', 'Entities', 1),
field_options|merge({
'add_field_class': 'd-flex align-items-center',
})
) }}
{% endif %}
{% if item.isField('is_recursive') %}
{{ fields.dropdownYesNo(
'is_recursive',
item.fields['is_recursive'],
__('Child entities'),
field_options
) }}
{% endif %}
{% endif %}
{{ fields.datetimeField(
'date',
item.fields['date'],
__('Opening date'),
field_options
) }}
{% if item.getType() != 'Ticket' %}
{{ fields.datetimeField(
'time_to_resolve',
item.fields['time_to_resolve'],
__('Time to resolve'),
field_options
) }}
{% endif %}
{% if item.isSolved(true) %}
{{ fields.datetimeField(
'solvedate',
item.fields['solvedate'],
__('Resolution date'),
field_options
) }}
{% endif %}
{% if item.isClosed() %}
{{ fields.datetimeField(
'closedate',
item.fields['closedate'],
__('Close date'),
field_options
) }}
{% endif %}
{% if item.getType() == 'Ticket' %}
{% set type_params = {
'value': item.fields['type'],
'width': '100%',
'display': false
}|merge(field_options) %}
{% if item.isNewItem() %}
{% set type_params = type_params|merge({'on_change': 'this.form.submit()',}) %}
{% else %}
{% set type_params = type_params|merge({'on_change': 'reloadCategory()',}) %}
{% endif %}
{{ fields.field(
'type',
item.dropdownType('type', type_params),
_n('Type', 'Types', 1),
field_options
) }}
{% endif %}
{% set cat_params = field_options|merge({
'entity': item.fields['entities_id'],
'disabled': (not (canupdate or can_requester)),
}) %}
{% if item.isNewItem() %}
{% set cat_params = cat_params|merge({
'on_change': 'this.form.submit()',
}) %}
{% endif %}
{% if not item.isNewItem() and itiltemplate.isMandatoryField('itilcategories_id') and item.fields['itilcategories_id'] > 0 %}
{% set cat_params = cat_params|merge({
'display_emptychoice': false
}) %}
{% endif %}
{% if item.getType() == 'Ticket' %}
{% if item.fields['type'] == constant('Ticket::INCIDENT_TYPE') %}
{% set cat_params = cat_params|merge({'condition': {'is_incident': 1}}) %}
{% elseif item.fields['type'] == constant('Ticket::DEMAND_TYPE') %}
{% set cat_params = cat_params|merge({'condition': {'is_request': 1}}) %}
{% endif %}
{% elseif item.getType() == 'Problem' %}
{% set cat_params = cat_params|merge({'condition': {'is_problem': 1}}) %}
{% elseif item.getType() == 'Change' %}
{% set cat_params = cat_params|merge({'condition': {'is_change': 1}}) %}
{% endif %}
<span id="category_block_{{ rand }}">
{{ fields.dropdownField(
'ITILCategory',
'itilcategories_id',
item.fields['itilcategories_id'],
_n('Category', 'Categories', 1),
cat_params
) }}
</span>
{{ include('components/itilobject/fields/status.html.twig') }}
{% if item.isField('requesttypes_id') %}
{{ fields.dropdownField(
'RequestType',
'requesttypes_id',
item.fields['requesttypes_id'],
'RequestType'|itemtype_name,
field_options|merge({
'condition': {
'is_active': 1,
'is_ticketheader': 1
}
})
) }}
{% endif %}
{{ include('components/itilobject/fields/priority_matrix.html.twig') }}
{% if item.isField('locations_id') %}
{{ fields.dropdownField(
'Location',
'locations_id',
item.fields['locations_id'],
'Location'|itemtype_name,
field_options|merge({
'hide_if_no_elements': true,
'entity': item.fields['entities_id'],
'entity_sons': true
})
) }}
{% endif %}
{% if item.isNewItem() and item.getType() == 'Ticket' %}
{{ fields.dropdownField(
'Contract',
'_contracts_id',
params['_contracts_id']|default(0),
'Contract'|itemtype_name,
field_options|merge({
'entity': item.fields['entities_id'],
'width': '100%',
'hide_if_no_elements': true,
'nochecklimit': true
})
) }}
{% endif %}
{% if item.getType() != 'Ticket' or item.isNewItem() %}
{{ fields.dropdownTimestampField(
'actiontime',
item.fields['actiontime'],
__('Total duration'),
field_options
) }}
{% endif %}
{{ include('components/itilobject/fields/global_validation.html.twig') }}
{{ call_plugin_hook('post_item_form', {"item": item, 'options': params}) }}
</div>
</div>
</div>
{% set actors_show = headers_states['actors'] is not defined or headers_states['actors'] == "true" ? true : false %}
<div class="accordion-item">
<h2 class="accordion-header" id="heading-actor" title="{{ __('Actors') }}" data-bs-toggle="tooltip">
<button class="accordion-button {{ actors_show ? "" : "collapsed" }}" type="button" data-bs-toggle="collapse" data-bs-target="#actors" aria-expanded="true" aria-controls="actors">
<i class="ti ti-users me-1"></i>
<span class="item-title">
{{ __('Actors') }}
</span>
<span class="badge bg-secondary ms-2">
{{ item.countActors() }}
</span>
</button>
</h2>
<div id="actors" class="accordion-collapse collapse {{ actors_show ? "show" : "" }}" aria-labelledby="heading-actor">
<div class="accordion-body accordion-actors row m-0 mt-n2">
{{ include('components/itilobject/actors/main.html.twig') }}
</div>
</div>
</div>
{% if item_ticket is defined and item_ticket is not null %}
{% set items_show = headers_states['items'] is not defined or headers_states['items'] == "true" ? true : false %}
<div class="accordion-item">
<h2 class="accordion-header" id="items-heading" title="{{ _n('Item', 'Items', get_plural_number()) }}" data-bs-toggle="tooltip">
<button class="accordion-button {{ items_show ? "" : "collapsed" }}" type="button" data-bs-toggle="collapse" data-bs-target="#items" aria-expanded="true" aria-controls="items">
<i class="ti ti-package me-1"></i>
<span class="item-title">
{{ _n('Item', 'Items', get_plural_number()) }}
</span>
<span class="item-counter badge bg-secondary ms-2"></span>
{% if itiltemplate.isMandatoryField('items_id') %}
<span class="required">*</span>
{% endif %}
</button>
</h2>
<div id="items" class="accordion-collapse collapse {{ items_show ? "show" : "" }}" aria-labelledby="items-heading">
<div class="accordion-body accordion-items row m-0 mt-n2">
{{ item_ticket.itemAddForm(item, params|default({})|merge({entities_id: entities_id})) }}
</div>
</div>
</div>
{% endif %}
{% if item.getType() == 'Ticket' %}
{% set la_content %}
{{ include('components/itilobject/service_levels.html.twig') }}
{% endset %}
{% if la_content|trim|length > 0 %}
{% set nb_la = (item.fields['slas_id_tto'] > 0 ? 1 : 0) + (item.fields['slas_id_ttr'] > 0 ? 1 : 0) + (item.fields['olas_id_tto'] > 0 ? 1 : 0) + (item.fields['olas_id_ttr'] > 0 ? 1 : 0) %}
{% set servicelevels_show = headers_states['service-levels'] is defined and headers_states['service-levels'] == "true" ? true : false %}
<div class="accordion-item">
<h2 class="accordion-header" id="service-levels-heading" title="{{ _n('Service level', 'Service levels', get_plural_number()) }}" data-bs-toggle="tooltip">
<button class="accordion-button {{ servicelevels_show ? "" : "collapsed" }}" type="button" data-bs-toggle="collapse" data-bs-target="#service-levels" aria-expanded="true" aria-controls="service-levels">
<i class="ti ti-alarm me-1"></i>
<span class="item-title">
{{ _n('Service level', 'Service levels', get_plural_number()) }}
</span>
{% if nb_la > 0 %}
<span class="badge bg-secondary ms-2">{{ nb_la }}</span>
{% endif %}
</button>
</h2>
<div id="service-levels" class="accordion-collapse collapse {{ servicelevels_show ? "show" : "" }}" aria-labelledby="service-levels-heading">
<div class="accordion-body row m-0 mt-n2">
{{ la_content }}
</div>
</div>
</div>
{% endif %}
{% endif %}
{% if item.getType() in ['Problem', 'Change'] %}
{% set analysis_fields = {
'impactcontent': __('Impacts'),
'causecontent': __('Causes'),
'symptomcontent': __('Symptoms'),
'controlistcontent': __('Control list'),
} %}
{% set nb_analysis = 0 %}
{% for analysis_field, label in analysis_fields %}
{% if item.isField(analysis_field) and item.fields[analysis_field]|trim|length > 0 %}
{% set nb_analysis = nb_analysis + 1 %}
{% endif %}
{% endfor %}
{% set analysis_show = headers_states['analysis'] is defined and headers_states['analysis'] == "true" ? true : false %}
<div class="accordion-item">
<h2 class="accordion-header" id="analysis-heading" title="{{ __("Analysis") }}" data-bs-toggle="tooltip">
<button class="accordion-button {{ analysis_show ? "" : "collapsed" }}" type="button" data-bs-toggle="collapse" data-bs-target="#analysis" aria-expanded="true" aria-controls="analysis">
<i class="ti ti-eyeglass me-1"></i>
<span class="item-title">
{{ __("Analysis") }}
</span>
{% if nb_analysis > 0 %}
<span class="badge bg-secondary ms-2">{{ nb_analysis }}</span>
{% endif %}
</button>
</h2>
<div id="analysis" class="accordion-collapse collapse {{ analysis_show ? "show" : "" }}" aria-labelledby="analysis-heading">
<div class="accordion-body row m-0 mt-n2">
{% for analysis_field, label in analysis_fields %}
{% if item.isField(analysis_field) %}
{{ fields.textareaField(
analysis_field,
item.fields[analysis_field],
label,
field_options|merge({
'enable_richtext': true,
'is_horizontal': false,
})
) }}
{% endif %}
{% endfor %}
</div>
</div>
</div>
{% endif %}
{% if item.getType() == 'Change' %}
{% set plans_fields = {
'rolloutplancontent': __('Deployment plan'),
'backoutplancontent': __('Backup plan'),
'checklistcontent': __('Checklist'),
} %}
{% set nb_plans = 0 %}
{% for plans_field, label in plans_fields %}
{% if item.isField(plans_field) and item.fields[plans_field]|trim|length > 0 %}
{% set nb_plans = nb_plans + 1 %}
{% endif %}
{% endfor %}
{% set plans_show = headers_states['plans'] is defined and headers_states['plans'] == "true" ? true : false %}
<div class="accordion-item">
<h2 class="accordion-header" id="plans-heading" title="{{ __("Plans") }}" data-bs-toggle="tooltip">
<button class="accordion-button {{ plans_show ? "" : "collapsed" }}" type="button" data-bs-toggle="collapse" data-bs-target="#plans" aria-expanded="true" aria-controls="plans">
<i class="ti ti-checkup-list me-1"></i>
<span class="item-title">
{{ __("Plans") }}
</span>
{% if nb_plans > 0 %}
<span class="badge bg-secondary ms-2">{{ nb_plans }}</span>
{% endif %}
</button>
</h2>
<div id="plans" class="accordion-collapse collapse {{ plans_show ? "show" : "" }}" aria-labelledby="plans-heading">
<div class="accordion-body row m-0 mt-n2">
{% for plans_field, label in plans_fields %}
{% if item.isField(plans_field) %}
{{ fields.textareaField(
plans_field,
item.fields[plans_field],
label,
field_options|merge({
'enable_richtext': true,
'is_horizontal': false,
})
) }}
{% endif %}
{% endfor %}
</div>
</div>
</div>
{% endif %}
{% if ticket_ticket %}
{% set linked_tickets_show = headers_states['linked_tickets'] is defined and headers_states['linked_tickets'] == "true" ? true : false %}
<div class="accordion-item">
<h2 class="accordion-header" id="linked_tickets-heading" title="{{ 'Ticket_Ticket'|itemtype_name(nb_linked_tickets) }}" data-bs-toggle="tooltip">
<button class="accordion-button {{ linked_tickets_show ? "" : "collapsed" }}" type="button" data-bs-toggle="collapse" data-bs-target="#linked_tickets" aria-expanded="true" aria-controls="linked_tickets">
<i class="ti ti-link me-1"></i>
{% set linked_tickets = ticket_ticket.getLinkedTicketsTo(item.fields['id'], true) %}
{% set nb_linked_tickets = linked_tickets|length %}
{% if item.isNewItem() and params['_link']['tickets_id_2'] > 0 %}
{% set nb_linked_tickets = 1 %}
{% endif %}
<span class="item-title">
{{ 'Ticket_Ticket'|itemtype_name(nb_linked_tickets) }}
</span>
{% if nb_linked_tickets > 0 %}
<span class="badge bg-secondary ms-2">{{ nb_linked_tickets }}</span>
{% endif %}
</button>
</h2>
<div id="linked_tickets" class="accordion-collapse collapse {{ linked_tickets_show ? "show" : "" }}" aria-labelledby="linked_tickets-heading">
<div class="accordion-body">
{{ include('components/itilobject/linked_tickets.html.twig') }}
</div>
</div>
</div>
{% endif %}
<span class="d-none d-md-block">
<button type="button" class="switch-panel-width btn btn-icon btn-ghost-secondary position-absolute bottom-0 start-0 mb-2">
<i class="fas fa-caret-left"></i>
</button>
</span>
</div>
<script type="text/javascript">
$(function() {
if ($(window).width() < 768) { // medium breakpoint (Todo check if it's possible to get bootstrap breakpoints withint javascript)
$('#itil-data .accordion-collapse').each(function() {
$(this).removeClass('show');
})
}
});
var reloadCategory = function() {
var type = $('[name=type]').val();
$('#category_block_{{ rand }} .field-container').load(
'{{ path("ajax/dropdownTicketCategories.php") }}',
{
'type': type,
'entity_restrict': {{ item.fields['entities_id'] }},
'value': {{ item.fields['itilcategories_id'] }},
}
);
};
</script>
Zerion Mini Shell 1.0